ShortOrder Reviews | Read Customer Reviews of shortorder.com

ShortOrder Reviews | Read Customer Reviews of shortorder.com

ShortOrder reviews

35 approved reviews, newest moderated first

Joe
Jun 2, 2016
Waited 4 weeks to habe fedex tell me my 2 keg fridges are damaged beyond repair.
Bad experience. I ordered my equipment and was told it would ship next day. 3 weeks later if shipped, and was destroyed. I'm still waiting for my equipment. Save time and headaches and order anywhere else.
Response from ShortOrderJun 2, 2016
Hi Joe, We are so sorry that your order was damaged in freight. We are working with Beverage Air to get you 2 new ones as soon as possible or if you would like to cancel with us; we will definitely give you a full refund. Please let me know what I can do to help in any way, I am trying to get you new units as soon as I can. Thank you, Kendra
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Keiffer C.
May 23, 2016
Vulcan Convection Oven VC4GD
We ordered a new Vulcan Convection Oven model VC4GD-propane for my wife's catering business. ShortOrder had the best price and free shipping. The oven arrived by truck in new, great condition and the truck driver pre-arranged for an efficient delivery and loaded it directly into my pickup truck. ShortOrder was easy, quick, and fast to order, and they followed up with a hand-written thank you note thanking for the business opportunity.
Response from ShortOrderMay 23, 2016
Thank you so much for your review; we appreciate the feedback and so glad that you are happy with our service! Please let us know if we can help in the future :)
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rebecca
May 15, 2016
I got sent nat gas and had ordered LP
I am disappointed that I was sent the wrong char broiler! Yes it can be converted ,however, we should not have to spend time on this or extra money. I will call on Monday(5-16-16).
Response from ShortOrderMay 16, 2016
Hi Rebecca, I am so sorry to hear you received the wrong gas type. I have contacted APW to get a solution for you, so that this is corrected. I will call you this morning as well. Thank you, Kendra
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Evan
Apr 20, 2016
always dependable
We have been using Short Order for several years. We have saved thousands of dollars in shipping and sales tax. Even a return was handled very professionally, damaged in shipping.
Response from ShortOrderApr 20, 2016
Thanks Evan, for such great feedback! We appreciate your business and will strive to give you great service in the future!
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Paul
Apr 8, 2016
Outstanding company
Fantastic customer service ,Great deals,Fast shipping. Highly recommend them
Response from ShortOrderApr 8, 2016
Thanks Paul for such a great review; I will pass along to the customer service team! Glad that your experience with us was good!
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Loretta
Mar 7, 2016
Superb Company
Pricing is excellent and all the different equipment that I have ordered has arrived as promised!
Response from ShortOrderMar 7, 2016
Thank you so much for your review! We will continue to strive to be the best place to shop in the future, thank you again!
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David
Feb 16, 2016
ShortOrder Rocks!
Best price on the internet, great communication and item (refrigerator) arrived when promised and in excellent condition. Will definitely use them again for all my appliance needs.
Response from ShortOrderFeb 16, 2016
Thanks for the great feedback, David! We look forward to doing business with you for a long time.
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BRUCE B.
Feb 5, 2016
Happy customer
The prices are good, the free shipping a bonus, I will shop here first.
Response from ShortOrderFeb 5, 2016
Thanks for the positive review! We will continue to strive to be the best place to shop for all commercial kitchen equipment and supplies online.
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