N/A
STAY AWAY FROM SHORTLIST!!!!
The whole platform should be trashed. I don't think it can even be salvaged or upgraded enough to be usable. Simply put, it is very cumbersome to use. It is not user friendly, and the coders really didn't think through the design/functionality of the platform, but rather focused more on the "look" of the platform. It could have been something really great- if they had put more time in ensuring it was user friendly. My process of paying independent contractors has increased about 50% in processing time (this means maintaining paperwork, getting invoices, making payments, etc.) - so I LOSE a lot of time due to the sheer absurdity they call a platform. Oh, they will "offer" to take care of these payments for you. But it comes at a cost. $4/per transaction. So if you're going through 500 contractors in a month, you're forking over $2,000 a month JUST for them to pay your independent contractors for you. What a rip off. My suggestion is don't do what my company did and rush into getting this platform because "it's cheaper than the others." Make sure you get a platform that does a good job and isn't so cumbersome, you literally want to jump out of your 5th floor office window. Since the time it takes for me to manage the financial aspect of this platform increased to 50% more of my time, this means I don't have enough time to take care of my other duties because of this platform. The customer support SUCKS. Simply put, they just don't care. They will give you feeble suggestions that you already know will not work because you've already tried it. Your efficiency with this platform WILL DECREASE. This platform will COST YOU MORE MONEY than you bargained for. Remember, time is money. Stay away from ShortList!
Response from WorksuiteFeb 19, 2020
Hello “R” - Thank you for your feedback! We take comments like this seriously as our team is always working to deliver above expectations. We want to start off by saying that this perspective is not widely held among our customers either from a product design or customer service perspective. After four years in business we have rarely encountered a negative review, however when we do, our promise is to get to the root cause of the frustration. We’d be grateful to spend some time with you to learn more about your process to help you get more out of Shortlist. Our goal is to save you time and money and if we aren’t delivering, we want to! We’d also be happy to walk you through our most recent product releases as well as incorporate your feedback into upcoming features currently in development. Please let us know when is best for you! -Joey Frasier, CEO



