Andrew
All seemed well...but... AVOID
All seemed well - I went to the effort of providing heaps of requested personal info - then...nothing. I called back many times, left messages, and only after TEXTING the person did I get a response. They apologised for the delay. But then a week went by and they did not follow up. I again followed up. Maybe 3 weeks later, I chased and they responded. They said they'd need a couple of pieces of info more. Another week with nothing despite being told it'd be sent that day. I chased, and chased, and this time - NO RESPONSE. What the ? Is this how you treat customers, particularly those whose time they've wasted is measured in weeks and months? AVOID AVOID AVOID AVOID...



