WSSReviews of shopwss.com

I placed an order with this online retailer. I never received their email confirming my order. My order was canceled. I received no email from this WSS with reasons why my order was declined. I contacted their customer service by phone and they refused to provide specific reason for canceling my order. Their customer service rep was quite rude during our conversation. I will no longer do any business with WSS online retailer.

I need 10 negative stars... I purchased a jordan shoe on its release date when I received the shoe it came damaged I immediately took pictures and submitted them to WSS I received a email back of a copy of the policy of jordan release dates all sales final...this is horrible because I the shoe I received is damaged im buying a new shoe not expecting to receive a damaged shoe so I called talk to someone in customer service took 4 times cause everyone I talked would place me on hd and then hang up so finally a supervisor who said its nothing he can do sales are final and I could call contact my credit card company at this point NO WAY is this ok to pay my money to receive a damaged shoe and its nothing I can do it about but basically say I spent my money on something not knowing what condition im getting the product in this is really sad I will never purchase from WSS again BEWARE!!!!

I wish I can rate it a zero!! I used to love this place but now I do not. So I placed an order a week went by got an alert on my phone that my order was delivered took a look on my phone and where FedEx drop my package off was right in front of my apartment mailbox mind you not a Mail room just a walk-up mailbox where anyone can walk up and take your package so I called FedEx and explain to them Look at the picture that your driver took and left my package they said oh yes the mailroom no it is not a mailroom it's a mailbox where you can walk up and anyone can take your package so when arriving home you can guess My package was gone call FedEx back they said it was going to be an investigation several days went by they emailed and said sorry and we do apologize and yes our driver should have taken your package upstairs to your apartment we can't do nothing for you call your merchant where you purchased the merchandise from which was WSS I called them explain the whole scenario they said it's going to take several days I called them in 5 days they explain to me sorry we couldn't do nothing for you they said they dropped it off in the mail room I proceeded to tell them that you see the picture that is not a mailroom That's mailboxes in front of my apartment where anyone can walk up and take your package instead of FedEx dropping it off at my front door they just dropped it in front of the mailbox not a mailroom so they didn't give a damn and told me to go to the police station are you serious right now what type of customer service is this I will never shop at WSS again!!!

I desperately needed new shoes because of wear on my old ones. I placed an order for 2 pairs. After about 5 days they emailed me saying my order was cancelled. So here I am waiting every day for my new shoes and boom they cancelled out of nowhere. I would never consider these shady characters again and as far as I see my money they took is still in limbo. Very unprofessional if they didn't have them why take my money to begin with

Don’t buy from them!!! Placed 3 orders and they ALL had multiple cancellations!!! One order I paid shipping price and only had a pair of shorts shipped out, out of 6 other items I purchased. So I paid $22 for a pair of kids shorts I would have never purchased by themselves. They should have just cancelled the whole order at that point. I will NEVER purchase from them again! EVER!!

If I could give 0 stars that would be more appropriate. This company sent me a used damaged item and then claimed that it was a 'final sale' item not eligible for returns. Buyer beware! This company is dishonest and very unethical.

I brought a pair of adidas from them on April,21,2025 they have been worn and they are dirty plus the adidas sign in the inside of the shoe is worn almost completely off . They will not give me a refund they said the sell was final . Ok i could understand that if they where new but they’ve been worn so pretty much they sold me some use adidas so not buy from them I should’ve researched them before ordering.

I've heard some some bad reviews over charge One star and the worst one that one of there eployee was have sex with a 15 year old her is Selena Cardenaz works at fort worth location wow can't believe that but I wote be shopping here