WSSReviews of shopwss.com

Man the CUSTOMER SERVICE…. Needs immediate attention I wonder if they pay their employees to not be helpful at all. Reps are rude, ignorant, and vague not to mention they hang up once they don’t understand how to do their job.

They only shipped one pair of shoes. I purchased two pairs. What's going on?

Worst customer service ever. Pretty much can not help you at all once the order is placed. WSS is a joke.

Horrible at a time when People lives are really goin thru it I'cant use these shoes they don't fit now they want to say final sale that wasn't there so my word against there's so I sent the shoes back and they stop fed ex and they tore the label off I'm hot will never shop there again ever so what out no gd customer service and they are trying take all ur money then make there own rules I'm not finished this is straight bs I have contacted people if they wanna go to court I'm ready ..

Place an order online with right shoes size and it changed AFTER I ordered my shoes wrong shoe size. I contacted them to cancel my order but they said they can’t cancel it. I can’t return it because it’s final sale. Their website needs to be fixed. Because THIS IS THE SECOND TIME IT CHANGED THE SIZE.

hola por mas de 4 meses mi hijo a estado aplicando para un part time en la tienda de hialeah ubicada en la 49 ave w en hialeah(17003) y todo es en vano ya hemos estado personalmente y son unos mentirosos cada ves que vamos nos hacen un cuento diferente ,estoy muy molesto y pedire una cita con el general manager de ese lugar a ver por que si tienen la plaza disponible no son mas transparentes con las personas la web que estan usando esta bloqueada y vas y le preguntas y no saven nada . o es que tenemos que conseguirnos un amigo que nos ayude,que desastre Dios ya si no es con amistad no se puede trabajar ...

I wonder if wss has call quality assurance. I contacted customer service via live chat, and the representative ended the chat. The second live chat representative took her sweet time replying to my messages. I then attempted to call customer service. After being hung up on twice, I finally got assistance from a representative named Alondra. Thank you, Alondra for doing your job! WSS really needs to check their employees as most aren't doing the job they get paid for.

Ordered size 10.5 Nikes, size I normally wear. Once received, they were too large so I contacted WSS for an exchange. I was informed they do not do exchanges, which is very odd and unheard of from a shoe retailer. I agreed to return them for a refund, looking to re-purchase the smaller size. At this point they informed me they would not honor a 25% off promotion they had when I bought the original pair. Customer service would not work with me, and was not interested in keeping my business. Terrible customer service, and company as a whole. Do not recommend shipping with them. I know I won’t.