WSSReviews of shopwss.com

WSS misrepresented on online ad for a pair of Sketchers shoes. They labeled them slip ons. When I received them I noticed that they were not slip ons and then requested a refund. I own another pair of Sketchers slip ons and I am able to indeed slip them on hands-free. The refused to refund. I contacted Sketcher's, sent them and image of the shoes and they corroborated that they were not slip ons but told me their was a difference between slip ons and slip ins. They offered no assistance with my problem due to the independent WSS. I believe I was duped by WSS.

I just place an order for my 13 year old son. I forgot to put my apartment number on there. Called customer service to see if they could add it or cxd order.Nope they weren’t able to help me! They won’t even cancel order. Order was placed today it hadn’t even been 20 minutes. They say it’s not a guarantee you will get the order cxd! What kinda store is this! I have always ordered my clothes on other websites. No problem helping. Not this one I will no longer be purchasing here again. I only purchased here because my son wanted some shirts from here! Never again!What kind of customer service is this!

Received a pair of shoes for my toddler who excitedly put them on right away. The next day, I went to help with his shoes and socks and noticed that one was a size 11 (our ordered item) and one was a size 9. I didn’t look at whether the shoes fit or not, because he’d already worn these exact shoes/size before but needed them replaced. Called customer service who refused to help with this issue because they’d already been worn—not a discount, no apology—even though they were the ones who sent me the incorrect shoe size. I will never shop through them again and instead will buy the more expensive pair elsewhere.

Terrible store to order from online they will give you a size you didn't order and will not let you return if the item is on clearance. Never order clearance items from this store they will send you the wrong size.

The online store has the worst customer experience. I ordered new work shoes in a size 6.5 in men’s which the website clearly states that they are men’s shoes. I received a size 6.5 in women’s and I reached out to their customer service to see if I could receive the correct size with a picture of the shoes I got and with what I ordered. They won’t let me return the shoes and get the correct pair since they sent me the wrong shoes and the customer service representative that emailed me back told me I need to learn to read.

Ordered shoes for my daughter that she picked out and was super excited for. The website obviously said they were in stock. Then they waited until the day they were to be delivered to cancel the item. When I chatted with customer service they were like it was out of stock and just ended the chat, nothing more. Also the coupon you have to sign up for didn’t work on anything that I tried. Very unprofessional overall, poor customer care and cruel to do to a young special needs child. If you don’t take care of your customers you will go out of business, clearly they don’t care.

The worst costumer service ever. They do not help . The don’t cancel or modify order. They will take your money and won’t help. They email me that thy cannot further assist after

I orders 2 pairs of Nikes,on web site they look nice,and narrow when I got them,they were huge across the front, I tried to return them,and the rep said,that we're the final sale it were false advertising, they are the worst company, I ever ordered from, Customers please don't waste your money, I don't care how good deal look,don't waste your money.