WSSReviews of shopwss.com

I went to a store that there own website said that shoes were available and of course they wasn't I received terrible customer service they didn't even try to help me this is the first and last time at there stores I will never walk foot in there stores again just the worst experience I wasted time, money and gas and I will never refer this place to nobody family or friends or even strangers for that matter

Enter the 2209 Lake Mead Blvd location in Vegas around 3pm As we entered we were asked to leave our bag at the front (we did ) however there’s no sign states that we must leave our bags . As we exit that establishment and grab our bag ( which is secure in anyway) I politely informed security and staff that a sign must be present. The employee at that location rudely interrupts me and say “ Have A nice day” over and over in a derogatory tone. Very bad customer service knowing they are wrong!!!! No stars!

I sent the wrong email when I ordered and was never able to contact wss to change the email. Trying to create an account. Was nearly impossible they keep saying either the pw or the email was incorrect and I did this multiple times. Now I am worried that someone else is getting my emails and a lot can go wrong from there.

I ordered a pair of tie dye converse for my nieces birthday. When I asked customer service when they would arrive they would not be me an answer. The shoes arrived and when I opened the package I could tell these were worn and returned. The box was tore up, the shoes were scuffed up, the laces had stickers in them, the shoes had marks on the inside along with cat or dog hair. My nieces birthday party was the very next day and I didn’t have the present I was wanting to give her. I did my part by ordering and paying in time to have these here for her birthday party. This company did not do their part in supplying the shoes that I was promised in new condition. I was given the option to return the shoes and get a refund or to return the shoes and get a replacement. But I am still upset that I had to go buy another gift to replace the shoes so I would have a present to bring to the party. That’s extra money out of my pocket for an incompetent company. I should have ordered from Footlocker or another company.

Worse customer service ever I purchased some Jordans the box was demaged they were worn dirty and creased. They wouldn't even give me a discount so I repaired them myself after months of contacting corporate and all there other stores they say they will just refund me now out of nowhere and they better not be worn!!! wowwww they are crazy and rude saying that will make it' right hung up me several times don't waste your money and time you won't get what you purchase they should be a second hand store

Ordered a pair of air max - per website 24-48 hrs to process order .. it’s been 6 days - order still not processed .. “customer service” still won’t provide a timeframe as of yesterday.

I arrived at a wss location in san antonio tx on commerce 12 Mins before closing time and dude seen me as I pulled up and he locked the door. They are supposed to close at 9 pm. I had 12 mins till 9 and they had already closed and locked the door before 9pm. Very rude.

Ordered shoes and when I got them, saw they had a huge red stain. Tried to return but no call back, no communication. How do you get in contact with anyone? These people are thieves.