Craig B.
This company has to be the worst and…
This company has to be the worst and unprofessional company straight up. I never got my package I ordered it on the 13th and on the 14th it went into transit yet I still haven't gotten it. They literally stole my money and give me bs texts every morning like your package is going to arrive today. The tracking is all fake they said it went from new York to new Jersey in 11 min then it took weeks to get to California yet im in Arizona so they aren't up to any good when u pass the state the delivery goes to to go to California then it took over a week to get to Arizona. Literally pony express delivered more reliably and faster than they lowlifes. I would order from any one other than these dishonest and unprofessional people. It makes me sick thinking how this company operates and did me and im sure im not the only one. If you want something months after you order it and that's if you get it feel free to use these lames
Response from VitaliaOct 2, 2026
Hello Craig, As you can see from the tracking information, the incorrect shipping address was provided, which resulted in the package being returned to our warehouse. https://shopvitalia.co/apps/parcelpanel?nums=HUA005364806YQ You could have reached out to us at [email protected], and we would have been happy to either resend your order to the correct address or issue you a refund. We’re sorry for the inconvenience and would still be happy to get this resolved for you. Please contact our support team at [email protected] so we can assist you further.