Vera's UndiesReviews of shopvera.com

When I received the undies they were way too small. I am normally a 16-18 sz. so I ordered a size XL. Since they were so uncomfortable, I contacted Customer Care. They were very reactive and ordered replaced undies in size 2X for me. I could not have asked for better treatment.

They are doing what I was looking for and I liked what I read about them. I like the quality of the material and about how they are made.

I must say, I was a bit sceptical when I first saw Vera's Undies advertised, but I kept going back to look at more positive reviews. Eventually, after a short time, I decided to order mine. Firstly the underwear is incredibly well made. It's comfortable and breathable. After just a couple of days of wearing the underwear, I'd gained total faith in them. I just wish I had discovered them before. I ordered the wrong size to begin with, so I emailed Vera's. They immediately sent out the size I needed, at no extra cost. The service I received was impeccable. They were courteous, kind and sensitive. It reminded me of the good old fashioned customer service we used to receive in the high end department stores. I totally recommend Vera's Undies. Thank you.

Great product ordered wrong size.

The first time I ordered in my usual size of 2x the undies were way too small. I contacted the company and they sent a new shipment in the bigger 4x size, with no need to return the original order. Communication with Anna of the Customer Support team was very helpful & made sure I finally received the correct size. Be sure to follow THEIR size chart & not what your usual size is. I would recommend this company to anyone thinking about ordering from Vera's Undies, based on my experience.

I wouldn't have bought any more after the first order if they were not any good. Better than pads.

I lplaced this 3rd order for Vera's undies because she was closing and transferring her business to her daughter. The package never arrived. I called and reported the loss. My report was answered in a couple of hours by Anna who indicated she would check out the order and see if she could figure out what happened, Whenever I had a follow up question she answered right AWAY, SHE SENT REPORTS ON HOW THE SEARCH WAS GOING. AFTER A WHILE THE DELIVERY COMPANKYN SAID THE PACKAGE WAS LOST. VERA REPLACED THE ORDER AND THEY ARRIVED YESTERDAY. I AM OVERJOYED TO RECEIVE THE PRODUCT AND SERVICE i DID. ANNA 'S KINDNESS AND HELPFULNESS WAS AMAZING IN THIS DAY AND AGE OF NO SERVICE.

I already owned this product (but in a smaller size). I decided to purchase additional items (because they are really very nice) but in the next larger size. The sizing chart didn't work really well for me. I am short BUT I have a short torso and very long legs so using height and weight never quite gets it right. And then there are the body measurements (I really have a strange body). So normally I just try to find a size that is 'mostly' correct and it always helps if the American women's 'sizes' are listed. Regardless, I love these panties.