shoptaurus.comReviews of shoptaurus.com

My shipment has been all up and down the east coast for over a week now. It's been to Jacksonville,Fl. twice now..This could have been delivered a week ago..These ppl use a shipper called AfterShip. Worst incompetence I've ever seen..Will never buy from shoptaurus ever again..

I placed an order on 11/11/2022. As of 12/5/2022 I have not received my order. I requested a refund on 11/28,29. They said it would take 7-14 days. Called on 12/2 for status on refund was told it's processing. Called on 12/5 was told it shipped so they couldn't refund until I returned it. Got the shipping # and it went out 12/3 in the early afternoon. AFTER asking for a refund. I know they will charge me a restocking fee for their incompetence. On top of it all. DO NOT SPEND YOUR MONEY HERE>

This is a shhhty crappy store, with low IQ staff who couldn't give a damn (CS=hood chicks from Georgia~go figure). They have stuff listed on their site that's not in stock which will cause you to waste you time ordering and putting in your billing details only to refund you days later with no notifications or justification. I hate the fact that I bought another one of their guns but I won't make that mistake again, I wish I could go back in time and just a get Smith&Wesson, Sig or Ruger... I'm pissed and only have myself to blame

Ordered a front sight for a new Taurus 941 revolver, have yet to see any indication of being sent, they do not respond to emails, nor do they return phone calls, I should have, and still may just but from Amazon, Taurus finagles the part number to make it specific to them but they are available via others.

This is the worst firearms company I've ever dealt with. I need a yoke screw assembly which I had called and talked to Melissa two different times a different lady and then a man in the tech department no one could help me. After two calls finally got the part number which of course is not in stock for two different parts (I just need the internal parts of the yoke screw assembly the spring and The cone cylinder...) They could not even help me cross reference the part which I was able to do after a lot of investigation. Went on their website to order said part two different times added to cart purchased item was refunded next day due to them not having part which they showed was available on their site two different times. When told I could send an off for $100 they said that the bench or gunsmith they work with maybe we'll have the part because they carry different inventory, I asked if they could call and verify the parts before I spent the $100 to send it off which they said no there was no way to contact them.. Why would anyone gamble shipping a gun for $100 with the possibility of losing that money for another "sorry we don't have the part" you wasted your time and money? You can't call your other departments and communicate!? I can't find a part for a gun that was manufactured in 2008 which was a mainstream revolver 357!!? My gun is now a basic paperweight if I ever find out how to fix this I will get rid of this handgun immediately and never purchase from Taurus again the tech department and parts department is not educated with the firearms they deal with and are no help. The company doesn't even have an email that should tell you everything you need to know. Do yourself a favor and stay away from this company and buy the main brand names Glock, Ruger, colt, Kimber. This company is pure trash!

Beginning of March I purchased a viridian red laser for my G2c About a week and a half later I was at the indoor range ready to try my new laser I turned the laser on shut 12 rounds seem to work fine Turn the laser off and decided to shoot about 5 more magazines without the laser on When I started shooting with the sixth magazine the laser came on by itself then went off again and then on again and stayed on and would not turn off I disarmed my weapon and sat it down and removed the laser Now mind you I was not firing one magazine after the other I had to stop and reload manually my two magazines Not that it would make a difference but the gun was not hot The laser is located down in front of the trigger guard After I remove the laser I called shop Taurus explained situation the woman said I had to call the manufacturer Again don't mind you this was a Friday around 4:30 p.m. eastern time So Monday I called the manufacturer I told them this thing is an epic fail I explained what happened I told them I wanted my money back They told me to contact Taurus where I purchased it from I told them that I infected that Friday and they told me that I had to contact you in order to get my money back and get a free shipping label for return The manufacturer laughed and said no we are sorry but you do have to contact Taurus I told them that's what I thought that's why I contacted them Friday So I get a shipping label Monday and I drop it off at FedEx they get it after it was detained a couple days later when it was supposed to be expedited 2 days It ended up taking almost a week to get there Finally I reached out to them after multiple attempts to find out if they've received the defective product They told me yes and it has to go through a process to get two accounting so that they can process my refund This coming Thursday, April 14th will be exactly 3 weeks that it's been sitting on the desk in accounting They have not processed my refund and have had the item for over 3 weeks Like I said it's been sitting on the desk of someone in accounting for the past almost 3 weeks It's like they don't want to give me my money back for a defective piece of crap that they sold me I have purchased other things from them before haven't really had an issue with that thank goodness I DO NOT RECOMMEND THE VERIDIAN LASER IT IS FAR FROM RELIABLE

Bought a G3 and after running abot 250 rounds the front sight fell off and was unable to recover it.. Called cs and they said they'd ship a new one and make sure to use locktite which they would not ship to me. That right there is wrong as I told them there was noting in manual to watch out for regarding the sight loosening or what not. They also had none in stock and instead of them shipping one when the got them they said, that I had to check for stock and when they had stock to call and order . They couldn't just back order me one. Strike two!! Then, after I say in stock I ordered and waited like 12 days and called to see tracking or ETA. They said, it didn't ship cuz, of other back orders and failed to even contact me to tell me!! Strike three!!! They also, wouldn't give me credit of $8.95 towards an upgrade sight so, they F'N SUCK!! Lost a customer for life and I'll never recomend TARUS TO ANYONE!!! WORST CUSTOMER SERVICE EVER!!!

Iv ordered an extended mag for my taurus days ago and it still says pending when i check rhe order status! Was wondering if anyone got their items at all? Did it just take a while or something?