Silk & SaltReviews of shopsilkandsalt.com

Excellent customer service and timely response. My package was mis-delivered. I emailed Silk & Salt customer service and they responded immediately. Confirmed my information and contacted the delivery company right away. My package was re-routed and arrived the very same day! That is customer service excellence.

Love my maxi dress, it's great quality and looks like the picture.

Great customer service. They may take 1-3 days to respond which was nerve wracking but I finally received a response when they received my return. They immediately shipped my exchange. Also their shipping is very fast, which I like!

Quick response, accommodated my request for a return extension.

The dresses are beautiful, comfortable. I always get compliments.

Shipping was swift@

Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink. So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it. All reviews say Silk & Salt does not offer a full refund on "ineligible" items, and are difficult to deal with, I ordered the largest size and it is too tight, so I can't get a bigger size. I don't want to get caught up in a lengthy process and end up with no full refund. Very disheartened by all the reviews.

Love the top style and fabric. It is so comfortable and can dress it up with slacks or wear casual with jeans. Love it!