ShashiReviews of shopshashi.com

I have been requesting a refund for an item I ordered that arrived faulty. They have not responded to several emails/DM’s. They have zero customer service and are a con. Don’t buy from here.

I ordered ear cuffs on 1st June and it is the 19th now and they haven’t shipped or responded to my email. Scam

I’ve purchased from Shashi Jewelry before, and unfortunately, the experience was incredibly disappointing. The quality is extremely poor — the pieces break easily and tarnish quickly, even though I took extra care to avoid contact with water, lotions, or perfumes. It feels like the jewelry is cheaply made (likely costing them just a few dollars to produce) yet sold at a steep markup. What’s worse is their complete lack of customer service. There’s no contact email, no phone number, no message option on their website, and they even disable comments on their Instagram posts — a major red flag. It feels like they’ve made it intentionally difficult for customers to reach them. Overall, this company comes off as shady and dishonest. I strongly recommend avoiding Shashi Jewelry — it’s not worth the money or the frustration.

I ordered a necklace and I received an empty box. I have tried contacting them and they will not reply back. Do not order from them!

Ordered a necklace for £148. Had to pay £55:10 import tax which it states nowhere on their website that that could be a possibility. When opened the box the necklace was in two pieces as one of the links had snapped. Utter rubbish!!!!!!

Very bad, you order something and receive a kind of look like but with a bad quality.

I’ve never (ever) posted a review but had such a poor experience with this brand and want to warn people. My order took more than a month to arrive. I checked in more than once and received not a single reply to my emails. When it finally arrived, the quality was shockingly poor for the price point. I attempted to return it the same day it arrived (well within the 10 day return window) and Shashi’s return process would only allow for an exchange for store credit. When I sent yet another email to inquire about a full refund, the same return process now indicated that I was beyond the day 10 window. I am not holding my breath for a reply.

I ordered the Mia hoop earrings, and it took forever for me to receive them. When I finally got them one of them was broken, and the other one wouldn’t stay closed. The tip of the earrings that go into your ears is also large, and you almost have to force in your ears. I also got what was to be a diamond tennis bracelet. It was cheaply made, and wouldn’t stay closed. Please don’t spend your money for anything at this company. You will be very disappointed!