ShashiReviews of shopshashi.com

I have been requesting a refund for an item I ordered that arrived faulty. They have not responded to several emails/DM’s. They have zero customer service and are a con. Don’t buy from here.

I ordered ear cuffs on 1st June and it is the 19th now and they haven’t shipped or responded to my email. Scam

I’ve purchased from Shashi Jewelry before, and unfortunately, the experience was incredibly disappointing. The quality is extremely poor — the pieces break easily and tarnish quickly, even though I took extra care to avoid contact with water, lotions, or perfumes. It feels like the jewelry is cheaply made (likely costing them just a few dollars to produce) yet sold at a steep markup. What’s worse is their complete lack of customer service. There’s no contact email, no phone number, no message option on their website, and they even disable comments on their Instagram posts — a major red flag. It feels like they’ve made it intentionally difficult for customers to reach them. Overall, this company comes off as shady and dishonest. I strongly recommend avoiding Shashi Jewelry — it’s not worth the money or the frustration.

I had an issue with a necklace I purchased a while back and decided to reach out to them and ask them for help. Their customer service was exceptional and supported me without hesitation. So many companies lack customer service nowadays, I was very impressed with their team and how eager they were to make sure I was satisfied and getting my moneys worth. Thank you!

I ordered a necklace and I received an empty box. I have tried contacting them and they will not reply back. Do not order from them!

Ordered a necklace for £148. Had to pay £55:10 import tax which it states nowhere on their website that that could be a possibility. When opened the box the necklace was in two pieces as one of the links had snapped. Utter rubbish!!!!!!

I bought a pair of pearl earrings for my wedding day, and they were perfect. I still wear them. I ordered them too late so I had to reach out to get them overnighted, and the customer service was super helpful.

Very bad, you order something and receive a kind of look like but with a bad quality.