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Shop Priceless (shoppriceless.com) has 154 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Clothing & Underwear · Surprise, Arizona
Excellent
Clothing & Underwear · Phoenix, Arizona
Excellent
Clothing & Underwear · CAREFREE, Arizona
Excellent
Clothing & Underwear · Arizona
Excellent
154 approved reviews, newest moderated first
Dorothy
I'm constantly impressed with my purchases from Shop Priceless. Their quality and style is among the top in the business!
Response from Shop PricelessApr 21, 2026
Thank you so much for your kind words! 💛 We’re so glad to hear you’ve been loving your pieces. Your support truly means a lot to us!✨ — Priceless Customer Care
Sarah A.
Horrible company . poor customer service, lack of responses, and lack of accomodation for even exchanges. I was stuck with a size that didn’t fit me. Do NOT shop here!
Response from Shop PricelessApr 21, 2026
Hi Sarah, We’re really sorry to hear this and appreciate you sharing your experience. We do our best to respond to all inquiries and assist with returns through our policy, and we’re sorry if that wasn’t your experience here. We’d love the opportunity to look into this further and help make it right. Please reach out to us at [email protected] with your order details, and our team will take a closer look.
cali
Shein quality clothes that are overpriced. I ordered three items, all were weird size and small even though they were in my regular size. The quality is horrendous. You won't get your money back when returning you'll get a gift card to purchase from their website...AND you'll be charged for return shipping. An absolute SCAM.
Response from Shop PricelessMar 10, 2026
Hi there, We’re really sorry to hear this was your experience. That’s certainly not the standard we strive for, and we understand how frustrating it can be when items don’t fit as expected. We take quality and sizing very seriously, and we’re always happy to look into situations like this more closely. Our return policy—including return shipping and store credit options—is outlined on our website, but we’d still love the opportunity to review your order and see if there’s anything we can do to help. Please reach out to our support team at [email protected] with your order number so we can take a closer look and assist you further. — Team Priceless
Chris E.
I was charged for a blazer I ordered and did not receive the item. I've contacted the company twice but have not heard back from them. Will not being doing business with the company again.
Jackie
I needed customer service to assist with 3 things right after ordering … the response was immediately on Monday when my inquiry was sent Sat AM … all way resolved exactly as I expected! I will definitely shop again!
Response from Shop PricelessMar 10, 2026
Thank you so much for your kind review! We’re so glad to hear our customer support team was able to assist quickly and get everything resolved just as you expected. Providing a smooth and helpful experience is incredibly important to us, so it means a lot to know we could help. We truly appreciate your support and can’t wait to have you shop with us again soon! — Team Priceless
Mike L.
I’m writing this to save other holiday shoppers from a mistake I made. I ordered items well ahead of Christmas as pre-orders. Delivery was delayed into late November. The items were given as a Christmas gift at the end of December. When they didn’t fit, the company refused any return or store credit. Their policy requires items shipped in November to be returned by the first business day of January. That means a Christmas gift given on December 25 would have to be returned within days — before most people even exchange gifts. This policy may be posted somewhere, but it is completely incompatible with real-world holiday gifting, especially when fulfillment is delayed. If you’re buying gifts (or frankly anything from Priceless), understand that you may be stuck with items that can’t be returned, even if unworn and given in good faith. I won’t make that mistake again.
Response from Shop PricelessFeb 10, 2026
We’re truly sorry to hear about your experience and understand how frustrating this felt during the holiday season. For clarity, our holiday return policy requires that eligible items be shipped by the first business day of January, not received by that date. We also make a genuine effort to accommodate customers on a case-by-case basis as a courtesy whenever possible. In this instance, we reopened the return portal so the item could be shipped back as a courtesy. We appreciate you taking the time to share your feedback, as it helps us continue improving how we support customers during peak holiday periods. If there are any additional questions, our customer care team is always happy to help. — Priceless Customer Care
Deborah K.
I ordered 4 items on Nov 7 2025. I received 2 of them on Nov 16 2025. The jacket was missing the belt and the shirt is too small even though I followed the sizing guide. Apparently , even though one of the items is incorrect the only thing I can do is gent a store credit.
Response from Shop PricelessFeb 10, 2026
We’re sorry to hear this was your initial impression and appreciate the opportunity to clarify. This order included multiple items, some of which were pre-orders and shipped separately at a later date. Regarding the jacket, we became aware that a small number of Bethan Blazers were sent without the sash. As a courtesy, we issued a full refund for the blazer and did not require the item to be returned. For the shirt, we offered a return for a refund to the original form of payment, as requested. We always aim to resolve issues fairly and appreciate feedback as it helps us continue improving both our product quality and customer experience.
Tanya H.
Great quality and fit. Timely delivery! Love all the items!!
Response from Shop PricelessFeb 10, 2026
Thank you so much for the kind words! We’re thrilled to hear you loved the quality, fit, and delivery — that truly means a lot to our team. We appreciate you taking the time to share your experience and hope you enjoy your pieces for many seasons to come. — Priceless Customer Care