Rick M.
5-Star Customer Service
Our Shopper Approved team listened to what we needed and took action to make it happen. Fantastic customer service!!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing769 approved reviews, newest moderated first
Rick M.
Our Shopper Approved team listened to what we needed and took action to make it happen. Fantastic customer service!!
Nick L.
The ShopperApproved team is great, especially Colton who went above and beyond for us!
Jeff B.
Shopper Approved is a great partner for gathering reviews for our company, they are easy to work with and very responsive.
Mona P.
Shopper Approved has been a game-changer for Vermont Violins. The automated review system makes collecting authentic customer feedback effortless, and the verified trust seal gives new customers confidence when purchasing. Since using Shopper Approved, we've seen increased engagement and our reputation has grown significantly. It's an excellent platform for showcasing the quality of our instruments and service. Highly recommend!
Todd
Easy to work with, smart people, USA based support
NA
The staff at Shopper Approved are extremely knowledgable and helpful. I am able to get a reply back to any questions almost immediately and they work with you every step of the way.
Shant K.
Great service! Best website which is honest and does not play games or make you pay for your feedback! Actual orders unlike other sites...uhum!!!
ediscountperfumes
Their whole team has been extremely helpful, from the initial sales process, to the onboarding, and now with ongoing operations and communication. There is an arms-length requirement that a third party review service needs to maintain with it's clients, but they are responsive and receptive when issues are resolved to the client's satisfaction, or when reasonable moderation is called for. We are already more than satisfied, but we haven't even fully utilized their full range of services!