Vivian - G.
Amazing customer service by Brittnee as…
Amazing customer service by Brittnee as always. It's a pleasure to work with!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vivian - G.
Amazing customer service by Brittnee as always. It's a pleasure to work with!
Scott
I have been happy working with this company for many years.
Jajo D.
Amazing service! Spoke today with Jordan who may be one of the most knowledgeable customer service contacts I have ever run into. As an SEO specialist, I am very impressed with how my Shopper Approved representative seamlessly answered my questions. Truly an amazing feat to provide this service in a world full of absent-minded contacts that companies typically provide. Thanks again Shopper Approved!
Black Widow G.
Shopper Approved was easy to implement and has helped us in several areas of our business.
Lana A.
Best pricing and they make it easy to showcase reviews on your site without any coding knowledge. Also, their customer support is very responsive - if you want to customize your surveys, they will work with you to meet your needs.
Kieley C.
Matt Jacob has been great to work with! He was quick to respond, concise, and very informative. I always enjoy working with Shopper Approved, but Matt really took it up a notch. Thank you!
Andrea K.
We have been with Shopper Approved for almost a year now and although we've had a few glitches the team at Shopper Approved has been super responsive and has worked thru them.
Phillip T.
Michael had been a big help during our time with Shopper Approved. We had come across some glitches in the system and he kept communications with us while their support team worked for weeks to resolve our issue. Thanks again.