Natalie
Honest and Reliable Feedback
Shopper Approved has provided excellent service to our team. They have been a great partner in the review process and provided genuine, honest feedback.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Natalie
Shopper Approved has provided excellent service to our team. They have been a great partner in the review process and provided genuine, honest feedback.
John M.
Hello I have used Shopper Approved on two of my sites. They do a great job and help build credibility with consumers. I would strongly recommend their service. Thanks
i m M.
Check into Harrah casino which was horrific. Took 3 hours to get internet access.
ERASE THE CASE, P.
ShopperApproved is everything I was looking for with regards to obtaining verified client reviews for my firm, in addition to having the same validated as an official google affiliate. They have great customer service and are always attentive to make sure that my business is taken care of. Very happy all together 5/5.
Terri S.
We have been working with Shopper Approved for a few years now and have found their service to be top notch. They are very responsive in addressing any issues and diligent in their response. Their team is courteous, knowledgeable and enjoyable to work with.
Carla T.
Awesome service !!! Shopper Approved has been the best company to help us grow our list of reviews, everyone is very helpful and fast to reply to any concerns we may have. Their widgets make it very easy for customers to leave positive comments and reviews. We definitely recommend Shopper Approved.
Ted B.
Matt did an excellent job helping us implement ShopperApproved's Q&A service on our site! From training to installation, every step was handled professionally and efficiently. We were up and running in just a few days and have already received questions from our customers! We're excited to see the potential increased exposure this will bring to our products and brand!
Kari
Jordan and the development team were prompt and responsive to fixing an issue that was causing failed PCI compliance scans. We were very impressed with the communication and turnaround time for correcting the issue. Only suggestion for improvement is simpler ways to connect with Shopper Approved staff. It was initially challenging to find a way to communicate with a staff member. The live chat on the website never connected me to a human and my issue was too complicated for the autobot.