Howard H.
It's Not Honest Feedback - VERY selective
It appears Shopper Approved is a company-centric service, not public-centric. They ONLY allow reviews from people who get invitations from participating companies. If an order is fulfilled well (by the company's judgment), then and ONLY then will a customer get the invite. But if a company fumbles or outright fails...no invite. So of course, the ratings are gamed from the get-go. I'll never trust anything Shopper Approved says. Never.
Response from Shopper ApprovedMar 31, 2026
Hi Howard, I appreciate you taking the time to share your feedback. If you made a purchase from one of our clients, you should have received an email survey. These are sent automatically by us (not by the merchant) to ensure every customer has an equal opportunity to leave a review. If you didn’t receive the survey for any reason, you have two options... Option 1 - We have a "Write a Review" link on the top right corner of our home page for rare circumstances like this. Option 2, you can reach out to [email protected] and our team will be happy to assist you. Thanks again for reaching out. Best Regards, Scott Brandley CEO, Shopper Approved