Shawn S.
always very easy!
always very easy, fast replies and answers all my questions!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Shawn S.
always very easy, fast replies and answers all my questions!
Jim
Shopper approved is a fake company Using fake reviews to boost up bad websites. Do not believe anything you ever read from Shopper approved. They are the most dishonest review site on the web.
Response from Shopper ApprovedAug 1, 2023
Hello again Jim, Based on this review and the one you posted last week, it's obvious that you had a bad experience with Pasha Hawaii, one of our long-time clients. First off, I'm truly sorry that you had a bad experience. I've also had bad experiences with various companies in the past and it's never fun. I can only imagine the stress involved when shipping a car over the ocean. As I mentioned in my response last week, we are a verified review company, which means that we only collect ratings and reviews from actual paying customers of our clients, including Pasha Hawaii, and we validate each customer's information at the point of purchase to ensure authenticity. Our entire reputation as a global review company depends on our transparency and integrity, and I assure you that we would never do anything that would put that in jeopardy. And I know you don't want to hear this, but just because you unfortunately had a bad experience, doesn't mean that Pasha Hawaii isn't a good company. The reality is that sometimes things do go perfectly - especially when shipping massive containers and cars across the ocean. I really do hope you can find resolution to whatever issue you have with them. I know that Leslie Lovato, our President and COO personally called them on your behalf, and they said that they would look into it and see what they could do to help. Best Regards, Scott Brandley CEO Shopper Approved
David P.
Responsive, helpful and professional support team. They helped me get to the bottom of a review issue quickly with a fix.
Benjamin C.
ShopperApproved has been a great, solutions partner to garner customer reviews. The reviews and system that ShopperApproved have supported our company with increased sales generation due to presenting the true brand value.
Sean W.
We've had a great experience from the sales process through implementation. All team members were professional and knowledgeable. They even handled the implementation process very hands-on to reduce the burden on our company. I would recommend Shopper Approved to anyone looking for a review system!
Returns R.
Great customer service, quick and courteous response.
Moayad Al M.
Great experience, great support, great results!
Fay
Mike is great helpful! Thank you so much!