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Shopper Approved

About Shopper Approved

Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************

Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: shopperapproved.com
Website: shopperapproved.com
Category: Internet & Software
Location: Ogden, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Shopper Approved reviews

769 approved reviews, newest moderated first

Lacrosse Ball Store L.
Apr 8, 2024
Great customer service and…
Great customer service and troubleshooting. A great team to work with.
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Joe
Apr 5, 2024
I will never again use a company with ShopperApproved verified reviews
I relied on PeptidePros.com's supposed 11,000+ reviews that were verified by ShopperApproved.com and bought 3 products from PeptidePros. After very diligent searching (and I tend to be thorough, I could find no way to leave a review for the products I purchased. I'm convinced that ShopperApproved.com is a scam.
Response from Shopper ApprovedApr 5, 2024
Hi Joe, I looked at PeptidePros account and they have the full survey email automatically set to send out 10 days after every purchase on their website. They also have a second reminder email set to go out 3 days after that. If for some reason you haven't received either of these follow up survey emails, although rare, it is possible that they could have gone into your spam filter. It's important to know that every email review request is sent directly from Shopper Approved, not PeptidePros. We do this to ensure that there is 100% transparency and that no one can change or alter reviews. We want to help you resolve this Joe, so if you still have any concerns, please reach out to us. Our toll-free number is 888-951-7467 and our email is [email protected]. We will do whatever we can to help you. :-) Sincerely, Shopper Approved Support
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J. L.
Apr 4, 2024
Quick response and resolution.
Quick response and resolution. From the time the issue was discovered until it was resolved, was less than 1 day. All representatives are always so eager to help and do it quickly!
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Customer Service D.
Apr 4, 2024
Easy-to-use format and tremendous service!
I sought out a new review and management reputation service in January 2024. Shopper Approved offered an abundance of services at very reasonable prices, and I signed on with them after an impressive sales consultation. What impressed me most is their commitment to support. They have continuously followed up and checked in with me after the onboarding process was completed, and their response speed to emails I send them (or phone calls) is impressively fast. The Shopper Approved widgets on my website are clean and easy to use.
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Brian
Mar 28, 2024
Solid service
Solid service. Trustworthy.
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Erik
Mar 25, 2024
Great company to do business with
Great company to do business with. You can tell that they really like what they do. Nicest people, great results.
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customer
Mar 22, 2024
Getting my website set up with the…
Getting my website set up with the assistance from ShopperAprroved was seemless. Great way of obtaining reviews!
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Radaris
Mar 21, 2024
Happy to be a customer
This is a great platform to collect our client's reviews and see how we are doing. There is always a place for improvement and due to Shopper Approved, we can hear real people's experiences. Also, their support is very nice and helpful, which is also important to us.
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