Mara
Fantastic Customer Service!
Britnee and her team are amazing to work with! They work quickly and efficiently to provide great customer service with each and every task. Highly recommend!
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mara
Britnee and her team are amazing to work with! They work quickly and efficiently to provide great customer service with each and every task. Highly recommend!
Watercraft S.
Quick, accurate information to fix our Shopify account. They had the website working properly in a matter of hours.
Daniel
Easy to communicate with the support rep and handle my upgrade. Thank you!
Crystal L.
Shopper Approved is the real deal. Great customer service and platform dashboard.
Adam J.
Easy communication, easy for customers to leave reviews and easy to follow/understand. The reviews help us thoroughly know what feedback we are receiving and staying on top of managing our team, products, and keeping customers happy.
David H.
Very happy with their service and customer support. Have been working with them for years.
Scott R.
#1 review software for E commerce
Aleksandra F.
As a loyal client of Shopper Approved, we at Sprott Money understand the immense value of collecting active, genuine reviews from all our customers. Shopper Approved has consistently provided us with a reliable platform to gather feedback, helping us improve and maintain our high standards. We appreciate their dedication to customer satisfaction and highly recommend their services to other businesses seeking a trustworthy review collection partner.