Felix the Cat L.
Shopper Approved cares about its…
Shopper Approved cares about its customers. They listen to and understand any issues we might have.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Felix the Cat L.
Shopper Approved cares about its customers. They listen to and understand any issues we might have.
Cindy
Shopper Approved has an amazing team. We've used them for a few years now and anytime that we need assistance they are right there and quick to help us.
Adam
We use a number of different products and they each carry their own benefit. Our customers like to see the verified reviews and google does too!
ProDryers.com
They handled everything for me and made my life much easier. I have used Shopper Approved on 2 sites for many years. I have not found a better solution.
Rob
Tech support is always quick, courteous and helpful!
Travis P.
We've been in business for 20 years and used many review platforms. Shopper Approved has been our favorite and the one we have used the longest. What we like best about them is it is always a real customer writing the reviews. They do not give access to just anyone to write reviews, the customer has the option only after they buy from us. This eliminates a lot of spam which we are always fighting on other platforms. When we need help they always respond quickly.
Rex M.
Shopper approved is an amazing product with an excellent support staff. I have been a loyal user for over 10 years and the benefits have always far outweighed the costs. Excellent product and leaders in the review space.
Steven I.
We use a custom ecommerce platform, so their script out of the box couldn't pull the order details like name, value, and id. Many companies would just say their product requires using one of the many popular ecom platforms, but they had one of their developers work with us and within a week provided us a custom coded script that integrates with our setup! Excellent support.