Leonardo
Great service
Great service
Response from ShopmonkeyJul 23, 2026
Hey Leonardo! Thanks for letting us know that you've had a good experience. We look forward to more of the same.

Smart, simple. Built for shop life.Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo.Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We're with you every step of the way.What you get: Estimates: Build accurate estimates fast with built-in parts and labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth. Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos. Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer's phone. Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets. Customer communication: Two-way texting and email keep customers informed on their vehicle's status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work. Accounting Sol
Shopmonkey (shopmonkey.io) has 87 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 78 reviews with 5 stars · Clear filters
Leonardo
Great service
Response from ShopmonkeyJul 23, 2026
Hey Leonardo! Thanks for letting us know that you've had a good experience. We look forward to more of the same.
Alexandre F.
Tim was great
Response from ShopmonkeyJul 22, 2026
Hey Alexandre. Glad you and Tim worked well together and welcome to the Shopmonkey community!
Jeremy B.
very easy to work with always on time for meetings and help center actually helps you.
Response from ShopmonkeyJul 23, 2026
Thanks for the feedback, Jeremy. We love to hear that we're helpful to our customers and we look forward to working more with you.
guillermina I.
Buen servicio al cliente, pacientes para explicar y resolver cualquier duda
Response from ShopmonkeyJul 23, 2026
Gracias Guillermina! Vamos a tener mucho exito junots!
Junior H.
I know this the first time using shop monkey but the simplicity of it says it all its not the hard to work using there invoice creating files and saving work order I love it and satisfied camper.thank you shop monkey I would recommended it to anyone having a repair shop.
Response from ShopmonkeyJul 16, 2026
Hi Junior. Thanks for the kind words and recommendation. We're happy to support your shop.
Jonny
Shop Monkey has given our business' so many needed tools to run smoothly and efficiently. They constantly adjust to the requests and concerns of the users. We have 2 shops and are sure we will be using them for years to come! Thanks to Lukas and the whole Shop Monkey crew for helping us for so many years.
Response from ShopmonkeyJul 16, 2026
Jonny, thanks for this review. We enjoy working with you, too!
Tom J.
Great conversation with Shopmonkey today. There was no pressure to commit to a long-term contract, and the customer service representative was knowledgeable, helpful, and communicated everything clearly. After reviewing several options, we've decided to give Shopmonkey a try.
Response from ShopmonkeyJul 14, 2026
Thanks, Tom! We’re excited to have you with Shopmonkey. We’re glad the team made the process clear and easy, and we look forward to supporting you along the way.
Franery B.
It was a pleasure speaking to Tim, great customer service! Way to go Tim you went above and beyond!!
Response from ShopmonkeyJul 10, 2026
Thank you for sharing your feedback. We will make sure Tim knows you value his assistance. We are happy to have you in our Shopmonkey community.