Intertech LimitedReviews of shopiosx.com

Shipping fees and other fees are too expensive

I sold my phone through them and received an email on 5/28 stating that my payout would be sent to my PayPal account. However, when I tried to access my PayPal account, it was locked and I couldn't receive the payment. Not only was this process inconvenient, but it left me feeling very frustrated and upset.

THEY DONT ACCEPT CASH! I had taken a 45 minute drive to the store specifically to purchase an iPhone XR, but was unable to do so due to their policy. This caused a lot of inconvenience for me and I would've preferred knowing this beforehand. The support agent at the store didn’t even seem concerned or helpful almost all of the XR colors are sold out…

Shopiosx supposedly offers a valid parking pass for the store but I tried it 3 times and it didn't work. As a result, I had to spend almost the price of my order on parking - which is absolutely ridiculous. Shopiosx should invest more in their services so that customers don't have to unnecessarily pay for something like parking.

My parking pass expired before I was done checking out, resulting in an expensive ticket. I reached out to the HQ and corporate regarding this matter, but have yet to hear back from them. This is unacceptable customer service and needs to be addressed immediately.

I recently purchased an iPhone 12 Pro Max from Shopiosx, and while the shipping process was super quick and efficient, when I opened up the box there was a glaring issue. The clear case that was supposed to be included in my order wasn't there! It was a huge inconvenience for me as I had to send in the receipt multiple times before they finally agreed to reship the case. Consequently, Shopiosx only deserves two stars from me for this experience.

I went in to pick up two iPhones and the customer service agent was incredibly rude and didn't explain that they didn't accept cash. Needless to say, I filed a complaint with corporate about the terrible customer service I received. Shopiosx should definitely focus more on improving their customer service as it's clearly lacking.

It seemed like the shipping information I provided was not followed, as my order was shipped to my billing address instead of the one I had entered during checkout. When I reported the mistake to them, they were quick to rectify it and promised me a redelivery of my package. But this happened on Memorial Day weekend which meant that they are closed for business, so I am still waiting for them to deliver my package