Intertech LimitedTo view official reviews for ShopiOSx go to https://www.shopiosx.com/reviews Reviews posted on Trustpilot for Shopiosx are not always verified and can sometimes be inaccurate
Intertech Limited (shopiosx.com) has 191 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Computers & Phones · Irvine, California
Excellent
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Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
Showing 117 reviews with 1 star · Clear filters
AJ
I never received my order - EVER. Spent $400 USD and it was a total scam - I know some of these YT scam hunters, so if I don't hear back or get a refund from them, I was communicating with Jessica Dicenszki and then other CS reps, I will turn over my emails to the scam hunters and have them outted on YouTube. If it's going to cost me, at least it will cost them more. If they fix this and repay me, I will amend my review.
Tony T.
This site is an absolutely scam. Just try calling their phone number. It is a made up google number. Lost a lot of money on my order. Do not order from this site
Adiel R.
I placed an order a couple of weeks ago and I waited for a couple of days till it got canceled without my consent. I decided to give them another chance, I placed an order last week and the same thing happened. They charged me via PayPal, the following morning my order was canceled and I have not received any refund. I wrote many emails to them and they have not responded back. This is a totally waste of time. Don’t trust them. Now they are on the market as SHOPIOSX.app
Kene O.
I’m starting to question the Legitimacy of this company. I made three orders two weeks ago and they haven’t been shipped. They went from awaiting shipment to being cancelled without me canceling it, processing, and delayed. My recent attempts to contact them have been very bad as they have not responded at all.
john A.
I have been a loyal customer of the ShopiosX store since 2021, but recently I have noticed some significant changes that have left me extremely dissatisfied. The most concerning issue is the sudden increase in prices for their wholesale plans. Previously, I was paying $9.99 for my plan, but now I am being charged a hefty $21.99. This jump in pricing is outrageous and unacceptable. To add insult to injury, the store is now also enforcing extra sales tax on top of the increased wholesale plan charges. Not only am I being charged more, but I am also being burdened with additional fees. It feels like ShopiosX is trying to squeeze every penny out of their customers without providing any real value in return. Furthermore, I used to benefit from having a residential account, but it seems that they have stripped away all the advantages that came along with it. There are no more perks or benefits for being a loyal customer. It feels like they are disregarding their long-time customers and solely focusing on making more money. Overall, my experience with the ShopiosX store has taken a drastic turn for the worse. The exorbitant price increase, extra sales tax, and removal of benefits for residential accounts have all contributed to my disappointment and frustration. I am seriously considering taking my business elsewhere in search of a store that values its customers and provides fair pricing.
T H.
I put an order for iPhone 14 on Oct. 18th. The price was really competitive and chat agent said iPhone 14 and 15 is new in box, while other iPhones are used. That's why I decided to try this shop. Though I choose an express delivery option that said item would come wihtin 5 business days, It took 12 calender days to arrive to "my town", which means totally wrong address with my home address. I went to that address and found that the box is empty.... I have claimed the customer care, and they told me that they would re-deliver with 1day air option immediately on Nov. 3rd. Today is Nov 14th now and my phone is still sitting in their warehouse. I reached out customer care by chat and Email so many times but no response. I wil call them directly and also I need to reach out to Credit Card Provider to open dispute...
Paul J.
They are scammers they act like they ship the phone but didn't really ship it stay away I reported them to bbb they still looking to in now then I going the FBI they are scammers I not going buy anything with ya scammers anymore plus ya put wrong address usps said nice try
Response from Intertech LimitedNov 17, 2023
*** THIS REVIEWER IS A CUSTOMER WITH A FROZEN ACCOUNT FOR NON PAYMENT *** Hi PJ, Thank you for voicing your concerns in your review. We understand that you may be frustrated with the current situation, but we would like to shed light on the events that took place. Upon reviewing your account, it appears that you filed a dispute in the midst of your shipment, which resulted in the cancellation of your order. It is important to note that whenever a dispute is filed, our system automatically freezes the associated account as a precautionary measure. We made every effort to ensure your order was fulfilled by attempting to drop off the package at the post office. However, due to the dispute, we were unable to proceed. As a consequence, your account is currently frozen, and unfortunately, an outstanding balance of $273.29 remains. Please understand that during this dispute, our primary communication is directly with your bank. Your review, however, serves as an additional form of verification that supports the fact that you indeed placed an order. We want to assure you that we are a legitimate e-commerce provider and have been operating since 2019. Our utmost priority is to provide a secure and trustworthy shopping experience for our customers. Our strict adherence to payment terms is a necessary aspect of this principle. We kindly request our customers to reach out to us before initiating a dispute, as any payment issues lead to the freezing of accounts. For detailed information on our refund policies and terms, we urge you to visit our help center. Should you decide to make future purchases with us, you will be required to settle the outstanding balance to be settled along with a $10.00 reinstatement fee. Thank you for your understanding and cooperation in this matter. Best regards, The ShopiOSx Team
Natalie P.
I have been a wholesale customer at Shopiosx since March and things have generally been going well. All my packages have been delivered on time and I've been a loyal customer. However, I recently encountered a major issue. I decided to add a new debit card to pay for my $9.99 membership fee, but unfortunately, I accidentally locked the card for 4 days. As a result, Shopiosx abruptly canceled my membership. Now, I find myself in a frustrating situation where I am being forced to pay a $20 activation fee along with the regular $9.99 membership fee. On top of that, they are even charging me a $10 suspension fee. I reached out to their customer support seeking clarification, specifically contacting Jessica from the Shopiosx team. However, to my disappointment, Jessica informed me that she couldn't provide any further information due to my suspended account. Furthermore, she mentioned that there was no option to appeal the suspension or have the suspension fee waived. The payment terms and policies at Shopiosx are excessively strict, especially considering my status as a long-term member and customer. It's disheartening that they aren't willing to accommodate my situation and waive the suspension fee. I will update my review once my account situation is involved, but so far it’s been 5 business days the payment team hasn’t updated my claim.