dfacee
Refund
I have not had the greatest experience. I have been dealing with this issue and have been given the runaround for an entire week now. All I want is a refund. Plain and simple. I am done arguing and going back and forth. I want my money back and then that be the end of it. I have been stressed and worried because you guys have over $400 of my money and it's like pulling teeth to get it back. I have been getting no response from customer service. I wish I had the same experience as everyone else that's leaving good reviews. I have not received my purchase as promised. I keep getting a million excuses and now I am getting no response at all when asking for my money back. There is an open dispute claim with my bank over this transaction. I am a reasonable person. If I can get the money back today, I will cancel the claim and move on with my life. I am exhausted from this. Just give me my hard-earned money back! I will be waiting all day until this is resolved. I want it done today. I do not want a million phone numbers to call, all of which are disconnected. I do not want an email to contact...I have done so already with no response. I want a live chat representative to answer me or YOU GUYS CALL ME this time instead. ********WHAT IN THE HELL ARE YOU TALKING ABOUT??? I NEVER RECEIVED MY ITEMS OR RECEIVED MY REFUND. THE REASON THE CHARGES WERE DISPUTED IS BECAUSE I NEVER RECEIVED THE ITEMS NOR THE REFUND AND HAVE BEEN GETTING CONSTANTLY IGNORED. I HAVE THE EMAILS AND SCREENSHOTS TO PROVE IT. I HAVE ALL OF THE EVIDENCE I NEED ON MY END. I HAVE RECEIVED NO GAIN OUT OF THIS. ARE YOU KIDDING ME???? I AM THE ONE WHO LOST IN THE END! I CAN ALSO PROVIDE BANK STATEMENTS. I HAVE EVERYTHING I NEED TO PROVE MY CASE. HOW HARD IS IT TO GIVE SOMEONE A REFUND? FOR GOODNESS SAKES!!!****************
Response from Intertech LimitedMay 31, 2022
Hi D, You placed a fraudulent dispute on your funds stating it was not you who sent the funds. When you dispute charges as fraudulent, the money is automatically removed from our account and frozen until the investigation is complete. Please contact our fraud department at [email protected] or by live chat If you’re unable to reach a customer service agent by phone immediately, please call 8003788939 as volumes are high at this moment. UPDATED Response: This customer placed a fraudulent order and disputed the funds back in the middle of the shipment. This customer is a scam artist and in no way does this customers review reflect our actual business practices. Our phone number support line is open 24/7 and our email [email protected] is always responsive as well as our live chat option. We have submitted the evidence to her bank for the dispute on our end. ** CUSTOMERS OFTEN DISPUTE CHARGES TO GET MONEY BACK ON ALREADY RECEIVED ORDERS/MERCHANDISE for monetary gain. Thanks! Lisa K Escalations Team