Paul J.
They are scammers they act like they…
They are scammers they act like they ship the phone but didn't really ship it stay away I reported them to bbb they still looking to in now then I going the FBI they are scammers I not going buy anything with ya scammers anymore plus ya put wrong address usps said nice try
Response from Intertech LimitedNov 17, 2023
*** THIS REVIEWER IS A CUSTOMER WITH A FROZEN ACCOUNT FOR NON PAYMENT *** Hi PJ, Thank you for voicing your concerns in your review. We understand that you may be frustrated with the current situation, but we would like to shed light on the events that took place. Upon reviewing your account, it appears that you filed a dispute in the midst of your shipment, which resulted in the cancellation of your order. It is important to note that whenever a dispute is filed, our system automatically freezes the associated account as a precautionary measure. We made every effort to ensure your order was fulfilled by attempting to drop off the package at the post office. However, due to the dispute, we were unable to proceed. As a consequence, your account is currently frozen, and unfortunately, an outstanding balance of $273.29 remains. Please understand that during this dispute, our primary communication is directly with your bank. Your review, however, serves as an additional form of verification that supports the fact that you indeed placed an order. We want to assure you that we are a legitimate e-commerce provider and have been operating since 2019. Our utmost priority is to provide a secure and trustworthy shopping experience for our customers. Our strict adherence to payment terms is a necessary aspect of this principle. We kindly request our customers to reach out to us before initiating a dispute, as any payment issues lead to the freezing of accounts. For detailed information on our refund policies and terms, we urge you to visit our help center. Should you decide to make future purchases with us, you will be required to settle the outstanding balance to be settled along with a $10.00 reinstatement fee. Thank you for your understanding and cooperation in this matter. Best regards, The ShopiOSx Team