ShopHairWigsReviews of shophairwigs.com

I don’t need to explain my self. This is one of the worst companies to buy from. I placed an order on 12/5. On 12/11, I just get an email saying that the color of some hair I purchased was not in stock. You would think that the website would be updated and not have an item under *In Stock if it isn’t. Now today marks TWO WEEKS since I have received any type of information about my order. I have no email confirmation, no tracking number and these fools have the audacity to not respond to my many many emails. In addition to that, I have tried calling them which is absolutely useless because the number they use is DEAD AF. It just clicks off and you can’t leave a message at all. No one has reached back out to me via email or Instagram. I see that they can reply to comments under posts the SAME day that I comment saying to check their email. They are frauds okay F-R-A-U-D-S. Do not order from them and save yourself before you become yet another victim of false advertisement. This company is about to go down in shambles. Remember, God don’t like ugly. Y’all going to hell...

I wish I saw these before I bought the wigs they never sent them and they keep sending emails that they are processing it it has been almost a month.

THIS BUSINESS IS A SCAM BEWARE NEVER RECIEVE TRACK ORDER NUMBER EMAILED TWICE NO RESPOND BACK NEVER RECIEVE MY ORDER OR REFUND REPORT TO THE BBB!

Same Story ... Different Day... #1. Shop Hair & Ebonyline are SAME! #2. Short Man from different country taking our coins & treating us like our money ain’t green. #3. Why must we fight for what we’ve paid for? #4. We want the same thing the other folks receive... AN ANSWER WITH SUBSTANCE, THE RIGHT TO SAY YES OR..HELL TO THE NO TO YOUR SUGGESTIONS ON HOW I SPEND MY MONEY THAT YOU’RE HOLDING HOSTAGE BECAUSE “YOU” CAN’T FULFILL MY ORDER.. OUR FREAKING MONEY BACK ASAP. Evidently Ebonyline has a couple descent people because the struggle is far less.. DO NOT BUY FROM SHOPHAIRWIGS I’m going back to my current fight with this Daejonna D or whatever the hec it’s name is to finish this fight for my refund.

Customer service is horrible. Don’t buy from this company. Low quality and not in stock items. I certainly just asked about if they have an item in stock form the customer service employee by the name of Dea. How pathetic and I will never buy from them again! He insulted me and called me rude like I said I guess I don’t like loyal paying customers because I would never buy from them again! You wouldn’t get a dime of my money.

THIS COMPANY IS OUT TO SCAM IT CUSTOMERS due to the fact that if an item was sold . The Customer requested a full refund . It will not happen because shophairwigs will make you think they will Process your refund however they will keep the money until they get their product in stock to ship it to out to you, thus you already purchase items from a different company. After Several emails were sent about receiving a full refund I was email yesterday September 3rd 2020 items were shipped. from August 9 when my order was made. On August 13 I email them about a full refund. Then I receive an email stating my request for a full refund will process within 2 days on to my PayPal I email them back stating I didn't have PayPal that I used my checking account,now today September 3th i receive email stating that items were ship this is completely unprofessional, Organize theft ,Once hairwig receive payment there's no refund. All Social media must know how this company operates.

Do Not and I stress DO NOT purchase anything from Shop Hair Wigs. You will not receive the wig you ordered and they will not respond to your request for a refund. They lie and claim you can return and get a refund. I have called, emailed every day since I got this low quality ugly wig that I did not order!!!!

I should have read the reviews before I purchased. DO NOT BUY from any of their companies. They are absolutely the worst in delivery, purchasing and customer service. In addition they did not ship what I ordered. Not to mention that the contact us page has a phone number listed that is dead. Office is at 1875 N Main St, Walnut Creek, CA 94596. Only thing is if this was true why are they shipping with from China. I have written my refund request today, however I have also disputed the activity with my bank. Would have disputed with Paypal as well because of Covid19 they are currently closed