Maheswaran B.
Excellent Service
professional service
Most U.S. retailers do not ship internationally, which is why we are here to help. Shop from over 200,000 US-based online stores, including apple.com and ship to your US address, which you will receive after registering to this site. Next, will consolidate and ship your packages to your home address. It’s an easy process that we are eager to share with you.
Shopforwarding (shopforwarding.com) has 35 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listing35 approved reviews, newest moderated first
Maheswaran B.
professional service
Mohamed N.
Uses all manual processes for the whole operation. We sometimes doesnt get receive email. We sometimes get the email 2 times. Sometimes the comfirmation mail comes twice. No way to consolidate packages. No customer management platform or even account management. Shopforwarding needs to invest on technology. Their servies feel more backward than when i started using eBay in 2007.
Response from ShopforwardingMay 10, 2025
Thank you for sharing your feedback. We’ve noticed multiple negative reviews from you and would like to better understand your concerns. While we acknowledge that our platform may not feature state-of-the-art technologies, please note that package forwarding is not our primary focus at this time. We strive to serve customers who find value in our current system. If our services do not meet your expectations, we completely understand and encourage you to explore alternative options that best suit your needs.
Ibrahim Z.
Didn’t receive full package. Have been trying to contact customer support.
Husham
I have been using this service for many years now. It's cheaper than the other similar services. I have never had issues of a lost of damaged product. Why I cannot give the service 5 stars is because the delivery time can widely vary. So it's hard if you want a product by a specific date.
Response from ShopforwardingApr 13, 2025
Thank you for your feedback. We are working on improving the service delivery and we are confident we can make a difference in a month.
Fathmath S.
All my mist bottle from bath and body works which i brought from shop forwarding to Maldives were damaged. meaning we do business, all bottles packaging was damaged, and labelling. we cannot sell it like this. it was abig loss. 1 whole bottle was empty. very bad . sorry to say. as a freight forwarder you should'nt have sent those as Bath and body send to you. It's withing US. so each bottle bubble wrapping no need. but as you are sending it here, as a freight forwarder its your responsibility to do a proper packaging. That's my view.
Response from ShopforwardingApr 6, 2025
Here is our understanding of the issue: The BnB packages in question appear to contain body care products such as lotion or shampoo. However, the product labels were faded or unclear upon arrival. As the shipper, please note that we do not have the capacity to alter or repackage retail items—we ship all packages exactly as we receive them. It’s also important to understand that each of these packages typically passes through 4 to 10 different transit points before reaching us. In many cases, we have observed bottles that arrive already damaged or leaking. When such damage is evident—especially if there is external leakage—we do not ship the package and instead notify the customer. If there is no visible leakage, we proceed with shipping as normal. Therefore, it is neither fair nor reasonable to hold us responsible for issues related to product labeling or pre-existing damage caused during earlier stages of transit. If any damage occurred as a direct result of our handling or packaging, we are absolutely open to finding a solution. However, in this particular case, we trust that Trustpilot will help facilitate a resolution for the customer. Best regards,
Ahmed S.
I love SF From the day one . The best shipping courier . ***** starts
Ali A.
Package delivered in good condition
Aishath
Been using the service for over 3 years now and we are more than satisfied with everything.
Response from ShopforwardingDec 24, 2024
Thank you, Aisha! We truly appreciate your feedback. We understand that over three years of using any service, some issues are bound to arise. What we admire is your focus on the positives—that’s what drives us as humans to improve and grow. We’re actively working to enhance everything, but as a small company, it’s taking longer than anticipated. Your patience and understanding mean the world to us! Thank you!