shopfocallure.comReviews of shopfocallure.com

DO NOT SIGN UP TO THIS! I PAID FOR A BOX IN APRIL AND IT IS NOW JUNE AND I STILL DO NOT HAVE IT. DESPITE THIS THEY HAVE STILL CHARGED MY CARD FOR THE NEXT BOX EVEN THOUGH I HAVE EMAILED NUMEROUS TIMES TO CANCEL. SCAM!!!!

i have paid for my first box, yet received nothing. i have sent 3 emails, called every day for the past 2 weeks, and have received absolutely response at all. in fact, the cust. ser. number just rang 50 times then disconnected- EVERYTIME. i did get 4 emails though asking me to update my cc info for the 2nd box. NO THANK YOU! RIP OFF! They charged my card and didn’t send anything in return. that’s a bummer. BBB will be getting a complaint from me.

Pretty disappointed. One item came damaged and leaked everywhere onto the other items. I complained and all they did was send me that one item again even though all my other items were damaged. Plus the items aren’t even that nice nor are they useful. All makeup is from very small brand names nothing I would ever wear myself. Quality of most of them are quite poor too. Bought two boxes and they send me a cheap makeup sponge in each one. I don’t need two crap items which are exactly the same. Picture shown on the website is so misleading. Don’t recommend.

DO NOT ORDER FROM THIS COMPANY. I redeemed a first box free offer, which only asked you to pay postage, and then it turned out it wasn't first box free at all - you have to also pay for another full priced box - and they're HUGELY expensive. You also can't cancel your subscription yourself, you have to email them, and they take FOREVER to reply to you. When they finally did they told me I would have to pay for the first box if I wanted to cancel. I asked them to do that, but low and behold, ANOTHER box has just appeared in my doorstep, which means they are STILL taking money from me. TERRIBLE EXPERIENCE, TERRIBLE SERVICE.

Extremely disappointed. Ordered in April and have yet to receive anything. One box claims it was delivered, but I never got it. The other box has been “En Route” since May 12th. When I contacted the company regarding the box that was delivered and never received it they told me to report it to the post office and I did that, but haven’t gotten any help besides that. Their customer service is horrible and I will be contacting my bank tomorrow to report it as fraud. As well as I will be reporting them to the BBB.

First off, you can see that the past reviews in the last 11 hours are FAKE!! The company is just writing them so that they look good because the rest of their “customers” are angry like myself. Your company is a scamming, lying, non compliant business. You have no concern for your customers experience and you promise things you can’t provide. I hope you are investigated and shut down.

Not too happy, second box and nothing i was overly excited about. I'll try for one more month and then try another subscription box.

If I could give zero stars I would. I placed my first order in the beginning of April. I have been charged for two boxes and have yet to receive either of them. When I contact customer service I either don’t get a response or when I do, I get the same tracking I already have access to. The tracking has been showing my package in ft lauderdale, Florida since April 28. It is now may 16. I now have my bank investigating this company for fraud and I am contesting the charges. Anyone looking to order from this company, do yourself a favor. DONT!