Pri
DO NOT BUY FROM THEM!!!
THEY ARE SCAMMERS SERIOUSLY, DON'T BUY FROM THEM, YOU WILL NOT GET THE PRODUCT YOU WANT. i purchased an eyebrow shaper from them called 'Finishing touch - flawless brows" which came without the eyebrow shaping component.. I sent photo evidence immediately and following multiple follow ups and no resolution, I genuinely believe this company is a scam and is fake. They provide faulty products so you can scam people off their money. they provide no resolutions to issues your customers are facing even when they are in line with your policies. It is an absolutely disgusting business that Focallure are running, taking people's money and not providing the products they have paid for. This is my first and last time I will be buying from you and will make sure that none of my family and friends and social media followers buy from you again.
Response from shopfocallure.comNov 5, 2018
Dear Pri, I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter Thanks