Tyne
I have had a horrible experience
I have had a horrible experience. I still have yet to receive my February box. I was billed for March, still haven’t received shipping status for that box either. This has been a nightmare!
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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Clothing & Underwear · Reno, Nevada
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Showing 456 reviews with 1 star · Clear filters
Tyne
I have had a horrible experience. I still have yet to receive my February box. I was billed for March, still haven’t received shipping status for that box either. This has been a nightmare!
Aliyatu B.
I never received my free box that i paid s&h for plus I was charged another $29.95 and still have not received any products!
Adi
Havent recieved my package. Extremely over priced.
Cecilia I.
Your customer service should be way better when the customer is telling you there displeasure in how your doing things. Its your job as a company to help the customers feel better about there choice in doing business with you. Not disregard what they want and you just do as you choose and proceed with your service when they no longer want it.
Angela S.
I ordered the "free" box on February 25th or around there, got an email it would ship right away. Still no shipping info. The 2nd box I paid full price PLUS shipping on March 1st. Got shipping info today March 12th. Still no shipping info on 1st box. Your service is garbage. Can't understand emails. Third world country trying to type in English. Still no boxes. DO NOT USE THIS COMPANY. WARNING JUST DONT.
Magdala P.
Placed my order on Feb. 19, 2019. And yet to receive my order. I’ve sent multiple emails on cancelling my order and issuing me a full refund and I have yet to get a response. I am not taking it further with my bank and I am reporting this company. DO NOT ORDER FROM THIS COMPANY!!! I repeat DO NOT ORDER FROM THIS COMPANY!!!
Alex M.
I would give 0 stars if I could. Customer service is horrible, I’ve been charged after cancellations and can no longer get any response back. Had to escalate with my bank to get a refund because of their negligence. Also, products I paid for never shipped in the first place. DO NOT WASTE YOUR MONEY, this has to be a scam.
Laura F.
I have not received mine