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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent
Clothing & Underwear · Henderson, Nevada
Excellent
Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
Showing 139 reviews with 3 stars · Clear filters
Stephanie
They have good products but the process and the shipping take a ridiculously longgg time!
Response from shopfocallure.comAug 30, 2018
Dear Stephanie, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. We will try to improve on our shipping time. Thanks for liking the products. We look forward to serving you again.
Rachel
Does not hold up to its claims. It easily transfers and feels sticky/heavy on the lips. I do like the color and the easy application.
Response from shopfocallure.comJul 16, 2018
Dear Rachel, I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority and we are committed to our customers. I would be thankful to you if you can please share your order number to [email protected] so I can look into the matter. Regards Focallure Team
Everett C.
I ordered some wax with a price of $5 for the wax and $5 for shipping and i had been charged $20 for it when the final price said it was $10, the product itself is really nice but the cost was misinformation.
Response from shopfocallure.comJul 3, 2018
Dear customer, Thank you for your review. Please share your order Id , so that we can look into the issue. We will do the best to improve our information about the products.
Joni J.
The products are good. Shipping is horrible!! I placed and order the beginning of June still haven’t received it. No phone number for support. Just an automated email reply. 😡
Response from shopfocallure.comJun 5, 2018
Dear customer, Thank you for your review. We are happy to see you with us.
Diane Y.
I love this way to apply this eyebrow more than anything I’ve ever bought BUT it only worked for three applications. Gives very defined lines that definitely look like little hairs. Seems to be dried up just that quick and I’ve never left the top off. I also bought chestnut and should’ve bought brown. Chestnut is way too dark for me. I have bought more in a lighter color and I’m hoping it doesn’t dry up as fast. Didn’t even get to use it one week.
Response from shopfocallure.comJun 5, 2018
Dear customer, Thank you for your review. We will do the best to improve our products.
Lynette L.
I love every thing about this product except the color. I ordered the brown, but with my light brown hair, it is way to dark on me, almost black. Not natural looking at all on me. I'll check if it comes in a lighter color, if so, I'll most likely order it. On the plus side, It goes on easier than I thought it would, and is long lasting.
Response from shopfocallure.comJun 5, 2018
Dear customer, Thanks for your review. We are sorry for that. We will be happy to see you with us again.
Araina
Ordered on May 3rd, then received a shipping confirmation on May 19th.. I obviously haven’t been able to try the product yet. I gave a neutral rating for obvious reasons.
Response from shopfocallure.comMay 21, 2018
Dear customer, Thank you for your review. We will do the best to improve our service.
Clara C.
Shipping takes longer than expected after placing order.
Response from shopfocallure.comMay 21, 2018
Dear customer, Thank you for your review. We will do the best to improve our service.