ShopembercasesReviews of shopembercases.com

I placed an order for 5 items on March 17th and received 2 items within two weeks. It's now June 26th and over 3 months later, I've yet to receive any communication or updates regarding the rest of my order. I've used every means of communication multiple times, including email, website chat service, Instagram messaging, and commenting publicly, and I've received no help or response. The last straw for me was that my most recent comments on Instagram along with three other customers commenting similar complaints were all deleted from her most recent post. She is hiding the negative feedback. I'm now requesting assistance from my bank because she has never responded to any of my order inquiries or provided assistance. I will never be purchasing from this business again due to the lack of communication. A business needs to communicate with its customers. I would even be understanding of the long processing time if I had at least gotten a response or update for my order, but I've received no response these past few months. I love to support small businesses but this has really made my perspective change. I will be doing more research on small businesses before purchasing from them in the future. Don't waste your money or time.

Ordered in February. Didn't hear anything after the 8 weeks processing time. Gave it another few weeks and messages there system online. They did not reply. Tried emailing them directly. They did not reply. Posted on multiple tiktoks and apparently they directly messaged me which I did not get. Tried to talk to them on Instagram instead but again they did not reply. Had to refund my email through PayPal instead. Do not waste your money.

Ordered a sweatshirt in October of 2023. It is April 2024. Where is it?? Love small businesses but not when they take this long with no communication. Don’t make yourself broke by purchasing from this scam of a business

Similar to other reviews, ordered an item and still waiting on it for three months. No response from the owner. I can understand delays, but they charged me and don't respond to concerns. Poor customer service.i don't recommend at all!!!

I ordered something on January 19th and it is now March 9th and I have not received any updates on the order. I have emailed the company multiple times and messaged them on Instagram and they have yet to respond.

Same experience as a lot of other people. Ordered it and was told it’d be up to an 8 week processing time. It’s now been 12 weeks and I’ve emailed twice, messaged on IG and also used the help section on the website but have heard nothing back. Haven’t gotten any shipping notification, and the help function on the website said it’s still waiting fulfillment. What’s really bothering me is that they keep posting on IG about their black friday sale and new releases and stuff, but my Halloween sweatshirt hasn’t even been processed yet? I’m just very frustrated, especially considering it was a $55 dollar sweatshirt.

I’ve ordered from this website twice, and my first experience was wonderful. The item shipped fast and the quality was excellent. I was eager to place my second order but I have now been waiting just about 3 months to receive my item. The site says a maximum of 8 week turnaround time and I’ve been waiting over 12, my item hasn’t even shipped yet. Can’t get a response from customer service and I’m at the point of worrying I will have wasted my money. I am unfortunately hesitant to order from them ever again.

I ordered two of these phone cases on May 6th 2023 and still haven’t received them. I’ve wrote countless emails to the company/customer service and still haven’t had a reply. THEY RIPPED ME OFF!!!!!!