ShopembercasesReviews of shopembercases.com

I ordered on may 9th, gave them th3 processing time stated and a shipping label was made for my items but ember cases never sent them even now when I check which its July 5th at the time of this review, the items have been at the same place since may 30th. Its way past the 4 weeks turn around time from may 9th. Do not waste your money find a reputable etsy seller instead. They are scammers and make sure you get your money back. I was especially pissed off when I saw they got a brand new iPad mini on a tiktok video.

Has some cute stuff but sadly seems to be bagging your money and create an Alibi Shipping label without ever actually shipping your items. I’m glad I ordered with PayPal so their safety measures are in place and I’ll eventually get my money back. The seller also doesn’t respond to mails, deletes negative comments on social media and doesn’t react to the first instance of PayPal refund while at the same time they keep posting stuff all over their social media platforms. Don’t buy, safe yourself the headache.

Placed an order on 12/26 and now it’s been more than a month. Sent an email a week and a half ago, no response. I just got a DM from them today asking for my order number since I commented on two of their insta posts, so we will see if I eventually get it.

Absolutely terrible. I have been emailing them for upwards of a month. They took my money, didn't send me anything and won't respond to emails. DO NOT SHOP HERE. TURN AROUND AND RUN (Feb. 2025) Update: still nothing. I'm still emailing them and no responses. I have reported them to every site I can, trying to get their attention.

I placed two orders last summer/fall and it went fine, I guess. One of the items a little messed up - an embroidered sweater that wasn't stitched while flat, so the sweater crumples up if that makes sense. I didn't think too much on it because I figured it was a real human making the item, imperfections are to be expected, and the other item was fine. I placed another order around Black Friday 2023 and actually recommended my mom order, too, for a gift. Neither one of us received our orders despite waiting the allowed time periods. I tried multiple ways to contact the seller - email, via website, instagram, TikTok even. I'd get a reply to give the appearance of "fixing" the issue but nothing would ever come of it. I finally have to get PayPal involved who thankfully got me (and my mother's) money back. I left a comment warning others only to discover ALL my comments were hidden. This shop is a scam. If I could comment on their social media, I would, but they just delete or hide everything!

Sad and disappointed. I placed in order back in May of 2023, having previously ordered from this shop and having great experiences. Sadly this one was not. I ordered several items, including an embroidered sweatshirt that I was super excited about, to only receive one very misprinted item in my entire order. I waited the recommended wait period for the items and reached out through multiple avenues ( Instagram, shop chat, email) and didn't hear back until one day in February I replied to an Instagram story and finally got a message back. The shop owner stated her apologies and got my order info to make the order right, now several more months later and nothing. It's incredibly disappointing and after reading the other reviews apparently quite common. Stealing from customers who support you and might have multiple times is very disingenuous and I hope they stop doing it. People work hard for their money and don't make purchases lightly these days.

UK customer - Purchased on the 10th June 2024, I sent an email after as I wasn’t sure if I had paid the customs & duties as it wasn’t showing on the order confirmation but checkout said it would be included - no response. I then saw the owner had posted a life update and said they would be shipping out orders so I gave it time. I received a shipping email on the 29/06 but up until now it’s on Pre-shipment (label has been created but nothing has been shipped) The owner is now posting about new sales and designs yet I still haven’t receive a response to my email or update on my order. I will now be disputing this with my bank as it seems I won’t be getting what I paid for. It really is a shame, I really loved the King George t-shirt I purchased. Owner needs to communicate with their paying customers instead of trying to go more “viral”. If you email and DM but receive no response, Try commenting on their post - she will tell you to just wait then delete the comment.

Ordered on April 29, it is 2 months later and I have not received my package and my tracking still says "pre-shipment". The shop owner continues to post on Instagram about finishing school, not having time, etc but it is definitely frustrating at this point.. They announced new products on their shop and a 20% off sale, while finishing school, and while not fulfilling orders so many people are left waiting for months or have not received their orders at all. very frustrating.