shopelan.comReviews of shopelan.com

I love this brand! Their clothes are so cute and such good quality, I get so many compliments every time I wear their pieces. Definitely recommend!

Absolutely love Elan! I’ve been buying their clothes for so many years now, they are always on trend and their quality is amazing. It’s my go to brand when gifting stylish pieces to my girlfriends! Also, their returns are super easy to do online, which is so important for me when doing online shopping! Love love love you guys!

Buyer Beware. I purchased 2 items, way too big, fit 2-3x larger than what is standard. It was very challenging navigating their return function on their website. Had to click on return button multiple times over 2 days before it took me to a return form. Processed for exchange of 2 items. The return QR code displayed on my laptop browser but no return/exchange email arrived in my inbox, Trash or Spam folders. Despite the return page on my browser indicating an email had been sent. I took picture of QR code with my phone from laptop and it worked at USPS. But I have nothing to refer to other than the screen shot. No emails, and any attempt to email is not working. Called customer service and it’s the same recording deferring you to email or you can leave message. I did later and there was no response. I suspect at this point I will not receive the exchange and will be out $. Update: searched the internet for store physical location and number. The number connected me to a representative who reviewed the exchange and I received the items within 5 days. It was far too much work though.

I love this brand! Super trendy and they were so helpful when my package was delayed. Customer assistance is awesome and better than most. I especially love my shacket I got from them!

Such a bad experience. Highly don't recommend. Rude and overpriced.

Feels like a HUGE SCAM! I bought a top that did not fit for Christmas. I emailed them for the return within the 35 day return period. Sent 3 emails and no response! Super frustrating. Now I am out of the return period, no response from company (they say they reply within 24 hours), if you call the customer service line they never answer. DO NOT BUY FROM THEM! Still hoping to hear back... out $85 for a top that does not fit!!

What a great brand we found while shopping in FL! My fiance just had to have this dress but we only found it online. Thanks for the speedy shipment :)

Great styles, great fit, great customer service. Whatever your style is you can always find your favorite item from Elan.