shopelan.comReviews of shopelan.com

I am extremely disappointed with the handling of my recent Shopelan order. The item arrived in the incorrect size, a discrepancy I attempted to resolve through multiple emails. While I eventually received a refund, this was done without any prior notification or explanation. The only response I received was a generic, automated message stating the order had been cancelled, which is wholly insufficient. This complete lack of proactive communication and customer service is frankly unacceptable. I expected a more thorough and personalized response addressing the failure to send the correct size.