CHAMI BeautyReviews of shopchamibeauty.com

Response from CHAMI BeautyMar 3, 2026

Hi BB, We’re so sorry for the confusion here, and especially for the automated Trustpilot emails you received before your order arrived. Those review requests are sent automatically after purchase, regardless of delivery status, and we completely understand how frustrating that can feel. I’ve checked your order and I can confirm it is currently in transit and on its way to you. It should be delivered within the next few days. As a returning customer who previously had a great experience with us, we truly value your trust. We’re continuously working hard to ensure every order arrives smoothly and meets the same standard you expect from us. Thank you so much for your patience and continued support. If you need anything at all, we’re always here to help. - Ashley

Response from CHAMI BeautyDec 18, 2024

Hi Tammy, Thank you so much for your review and for your kind words about our customer service! I'm really glad I could help clarify the situation for you. I completely understand how the discrepancy with the Shop app tracking might have caused some confusion, and I truly appreciate your patience in allowing me to sort things out. I’m just as excited as you are for your package to arrive, and I’m confident you’ll love using it. Please don’t hesitate to reach out if you have any questions once you start using it, I’m here to assist you! - Ashley

Response from CHAMI BeautyDec 13, 2024

Hi Johana, Thank you so much for your wonderful review! We're thrilled to hear how delighted you are with the wand and the amazing results you’ve achieved. Reducing expression lines and achieving smooth, radiant skin is exactly what we aim for, and it’s so rewarding to know it’s become such a valuable part of your skincare routine. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you again for sharing your experience and for being part of the CHAMI Beauty family! - Anna

Response from CHAMI BeautyDec 8, 2024

Hi Michie, Thank you so much for sharing your experience! We're thrilled to hear that the wand is becoming a staple in your skincare routine and that you're already seeing improvements in your sensitive skin. Your kind words mean the world to us, and we’re so happy the wand is helping with your skin journey. If you ever have any questions or need advice, feel free to reach out, we're always happy to help! - Anna

Response from CHAMI BeautyDec 8, 2024

Hi Yulia, Thank you so much for sharing your experience! We're thrilled to hear that you're seeing such amazing results after using the device. Soft, healthy skin is exactly what we aim for, and we are glad to hear it's working so well for you! If you ever have questions or want tips to enhance your routine, don’t hesitate to reach out. - Anna

Response from CHAMI BeautyDec 8, 2024

Hi Miriam, Thank you for taking the time to leave us a review. We’re sorry to hear about your concern and want to address it right away. Upon checking, your order is on track and estimated to arrive by Sunday, December 8. You can track your order anytime using the tracking link provided in the shipping confirmation email. We have not sent any emails about the delay. It’s possible that you may have received a fake email pretending there’s a delay with a certain order. Please be cautious with such emails, especially if they request private information. If you need any assistance, please don’t hesitate to contact us at [email protected]. We’d be happy to help you! - Ashley

Response from CHAMI BeautyNov 9, 2024

Hi Tiffany, Thank you so much for the kind words! We're thrilled to hear you had a smooth experience with our customer service and found everything easy to navigate. If there’s anything more we can assist you with, please feel free to reach out! - Ashley