ShopBLT.comReviews of shopblt.com

Loving all the responses to negative complaints about etas and pre-orders Listen, manufacturers set an eta on when they could possibly get items to a retailer. World events like say the Suez Canal obviously impacts those etas and no one has control over that. Also, quit being dumb and look at the inventory tracker. If 20,000 people order an item and only 3,000 come in how do you expect them to fulfill your order if you were the 29,743 person to pre-order. As more come in you will move up the list and eventually get yours. You need to be patient. All these salty reviews on companies that have no control over the current situations shouldn't suffer because you ordered an item and failed to look at the stock and see oh, it might be awhile. For Example: I saw they had 1660 Ti's on the site. I was going to place an order and looked at the stock tracker it said 13k pre orders and like 7k incoming with an eta listed. I decided to hold off, cause it meant I was going to have wait probably several incoming shipments to get my gpu.

BLT has been as helpful & informative as they can be given the current situation. I've received constant updates about my order from their customer service department, and the site is updated near daily with news on backordered items. They're very upfront about what to expect when ordering, and the experience was exactly as expected after taking five minutes to read around the site. "They have enough time to respond to negative reviews, but they can't ship my order??" Order some critical thinking skills. Different departments handle different issues. Stephanie from Customer Service isn't going to hop in her 2001 Kia Rio and hand deliver your stuff to the warehouse if it's running late. BLT very clearly states that they are a reseller and have no control over how many units a supplier sends, or when. If you're upset that you've been on the waitlist a few months, be aware that most manufacturing industries (at least where I am) are barely limping along. They're not going to be able to magically conjure up a graphics card for every ham-and-egger who needs it Right This Instant when hardly anyone has the raw materials to work with. Be patient.

"Reply from ShopBLT.com 4 days ago Lastly, yelling at suppliers and manufacturers and threatening legal action is a worthless endeavor. It won't make components to manufacture products somehow blink into existence." But customer satisfaction always a must. Like would we ever condescend? never..... To recap you can cancel at anytime. I strongly recommend a time out. Start firstly with taking a breath Calm down Relax Adjust Pleasant place. I never hinted that it could i was simply curious. No I dont think legal action could do anything. A simple no would suffice Hardly calls for treating someone badly A reasonable response could have been: To put it frankly; its not a good course of action.

Very happy, will definitely order from ShopBLT again – Excellent service, great price & speedy delivery.

I'm on the wait list for a graphics card and have had a relatively pleasant experience. - BLT doesn't price gouge - they communicate frequently - they are honest and up-front I work in supply chain so I've seen the impact to supply as a result of COVID 19, a struggling transportation industry, and the recent issues in Texas that heavily impacted the resin supply. I think BLT is handling it well. They aren't Dell or Microsoft so they aren't high priority, but they aren't hurting their customers to make a quick dollar. If you want to know the ETA of a purchase, you need to be realistic. They share inventory information, so if you check you'll see there are (for example) 3000 units pre ordered, 700 units in transit. So that means once the 700 units arrive, 2300 will still be on the pre order list. If you want your product now, pay a 300% markup to a scalper. If you're willing to wait but still want to know you'll receive a graphics card in the near future for a decent price, use this company. There are no real faults with this company, just a lot of impatient people that don't care to look at the inventory details-readily available‐ when placing an order. Lastly, the supply chain is very uncertain right now for all industries. There are allocations, shipping constraints and production issues across the board. Companies work very hard to ensure minimal impact to customers. But while employees work long hours and ensure every effort is made to ensure no disruption, there will still be issues that no one can control. Issues that have no quick fix.

I was looking for a Ryzen 3 3200g cpu with the vega integrated graphics online through best buy, amazon, newegg, etc. Every place I looked was either out of stock, over-priced by more than double the normal msrp (listed around $2-250), or both. I ended up googling the card and BLT popped up with it for sale at $99, which is the normal price for this cpu. They were out of stock also, but I was still able to place an order, which came out to around $101 w/ free shipping. They estimated they would get more stock in about 3 weeks, and it took only about a week, and then when they shipped it, it arrived 2 days earlier than estimated. Overall I am extremely pleased with my purchase, especially with the hassle it’s been trying to get components during this quarantine + silicon shortage. They (Stephanie) kept me up to date on the progress of my package through e-mail, and my cpu arrived earlier than predicted. It works extremely well with everything I’ve done so far on my computer, from videos, gaming at moderate graphics (auto-boosts to 4ghz and never gets hotter than 60°C), schoolwork, writing code in c++ and java, and general computer use. I haven’t tried overclocking the cpu or graphics, but I see no reason to put any extra strain since there’s only 2gb of memory for the graphics card, and it works anyway. But it’s nice to have the option to do so.

Good Service. will do business again.

I applaud the person tasked with responding to these hilarious 1-star reviews and appreciate shopBLT's transparency in regards to my orders... The orders I was about to cancel until I noticed the note that no further orders were being taken so I held out hope and let them ride. My first ship date was missed and immediately updated by BLT. The ETA was missed again yesterday but it was immediately updated to tomorrow. Hoping the people in front of me in queue get their orders fulfilled so I can get closer to receiving mine. Thanks BLT!