nickm5005
My samsung curved UHD Tv (UN49MU6500)…
My samsung curved UHD Tv (UN49MU6500) fell and broke. I was on a quest to find the exact same 2017 model and at the same great deal I originally found (purchased from Sams Club in early 2018). Unfortunately, all those models and sold out and the new tvs do not come in the rare 49inch screen. After tireless searching I came across BLT. I was not familiar with them at all compared to Amazon - so I was naturally hesitant. They had 4 refurbished models of the exact same tv priced under 500 dollars. They site is out of date and they have no refunds and returns for items such as these making me even more apprehensive. I dared to proceed and couldnt be happier with the price, deliver, the status updates and condition my new (refurbished) tv showed up in. Looks excellent. I didnt have to pay 900 dollars from Samsung directly. Overall, a good experience. If I found another item at a good price - i would shop BLT again. Recommend their site gets an update and maybe tone down all the warnings about returns as this could detour some shoppers.
Response from ShopBLT.comSep 28, 2018
Thank you for your thoughtful review. We're glad you had a great experience! We're not sure what you mean by the "site being out of date", as our information and availability are real-time, with major site content updated twice daily.The site is also coded in HTML 5 and W3C compliant. As for the warnings about returns, we feel it's better for customers to be informed on item specific return policies before making a purchase decision, rather than having to reject a return request, or go through an exception process after the fact. That would be a bad buying experience for all parties involved. The more information customers have prior to making a purchase decision, the better, in our opinion. Thank you for your business and we hope to serve you again!