ShopBLT.comReviews of shopblt.com

I placed an order for a 5950x AMD CPU on November 17th, 2020. When making this order, ShopBLT made it clear that that the item was not in stock, but is on order into our warehouses. They also let me know that the ETA for the item to arrive from the factory was 11/27/2020, and that that was not an ETA that was set in stone but could change depending on what information they received from the manufacturers. I thought, okay, I know that this is essentially a good estimate for when they would receive the CPU (and I would receive it about ~1 week after they got it). I would've been very happy with receiving the CPU before the end of the year, especially considering the current circumstances. And then the delays started coming in. First, pushing it back a week at a time, and later by entire months. I've received 17 emails in a row saying that there was a delay in receiving the item from manufacturers and pushing back the date. This is not the way a business is supposed to operate. I know that the company will respond to this post saying something along the lines of "You knew what you were getting into! We told you that the dates were not set in stone! And anyways, its the manufacturers fault for ringing us around on the orders!". These are all pretty much just excuses. Yes, you said that dates were not set in stone, but there was no indication I would be waiting almost half a year. Yes, these are unusual times, but you can compensate for that in the orders you take in in the first place. If you don't think you'll get it for at least 3 months, then let me know that so I can decide whether or not I want to stay in the queue. Yes, you didn't charge me, but you set up an expectation (18 times in a row) and continually failed to meet it. I don't know if Bottom Line Telecommunications is deceptive, but I do know that they have not acted responsibly in their taking of my order. I'm not going to continue to wait on them, and you shouldn't place an order with them.

Update since the retailer replied to my comment. Below is the first 3 paragraphs of their reply, which was written by a person whose job is to reply to negative reviews all over the internet and the other 5 paragraphs is their canned reply. First, their person replying to these needs to have the ability to comprehend what they read, their first paragraph states I said i was number 2 on the list, which is a lie. I stated I was on 2 lists, because I put in 2 orders. Let me clarify, I put in 2 orders 6 months ago and I was under the first 1000 people per the first round of "orders placed vs expected shipments" of course they won't tell you what number in line you are, because that would require them to be transparent. Second, they attack my statement of not trusting them but they fail to read the next 9 words where I state, "ill wait and see if I get my items." But now they are threatening to cancel my order, because I'm holding them accountable publicly. Again, I'm waiting to see if they ship, per the original agreement and contract we entered in. Their last "personal" statement is also rife with fallacies. They state they don't inflate the price while stating they do, but only with customer approval. Well I ordered these 2 cards for a certain price, hopefully they send them for the price we originally agreed upon. Perhaps they shouldn't have taken a pre-order for a product with a certain price without being able to deliver said product for said price. My original comments and reviews stand, classic bait and switch. However with this public attack I will now write the BBB for them as well as file a complaint with their consumer protection agency. Mahalo for employing someone in Public relations who actually made this comment worse. Lastly, I don't think this is a real business, the listed address on all public records for the state of Connecticut shows this business at a residential property in Connecticut which is easy to look up on Google. So it's extremely fishy that they have no commercial address and just someone's home. *************Their reply *************** "Your statement about selling to "old time customers and friends" is nonsense. Nobody is allowed to jump the line. And, you are not "#2 on the list" -- no idea where you got that information, but it's wrong. Next, you state that you wouldn't trust us, but you -still- have your order in place. We're unclear on why you haven't cancelled, if you don't trust us and are so dissatisfied. We'll be happy to cancel you order for you if you wish to purchase elsewhere. And, we never change our markup or artificially inflate an item's price. Price increases are based solely on cost increases. We will never charge a customer more than the amount they initially agreed to, without their permission. Conversely, we will always apply a decrease in pricing automatically, without asking." *************My original comment made in April *************** Ordered 2 graphics cards in December and was told a 3 week wait, here we are 5 months later and nothing. Emailed them a couple of times and they said they have no control and I should cancel if I don't want to wait. I've received dozens of Emails pushing the date back weeks each time. They also upped the price. Classic bait and switch, they probably only sell to their old time customers or friends because i was on 2 of the lists before they got over a couple of hundred people and I don't have one, yet there are thousands of people who are raising them good because they "got their purchase" Wouldn't trust them, ill wait and see if I get my items.

Pre-ordered 3060ti on Jan. Orginal ETA is on Feb. and I am writting this review here today.

I called to cancel an order with 2 hours of placing it. Stephanie at BLT informed me that I could not cancel because the order had already been sent to the warehouse. 2 days later it was shipped. I find it very aggravating that the order went directly to the warehouse but it took the warehouse two days to ship it ?? Why can't Stephanie call the warehouse and cancel it? Useless. I cannot use it and if I return it, I will be charged to 15% restock fee.

Gave a 15 business day ETA. Got a quick update that the order was placed and in the process of shipping from the manufacturer in Asia. They said I would get notified when it was ready to ship in the US. Three weeks later, the ETA changes to "None Available", with a generic update about manufacturer unavailability ... after they told me it was being shipped. They haven't responded to multiple emails (sent weeks ago) asking for clarity. Meanwhile I got sick of wasting my time and bought the item for a bit more on Amazon - who delivered it two days later. Finally, they advertise a 5 star rating from Trustpilot on every page of their site. But this isn't true either. EDIT: They reported my review as fake as well. They're hoping they can remove the bad ones by demanding people jump through hoops. I wonder how many five star reviews they request verification for. Oh, and their claim below is BS (in addition to needlessly hostile): "As noted on our site and our contact forms, we are running well behind on e-mail, and request that customers call us. We apologize for the delay in reply to an e-mail, if you did send one." They did say that email was delayed, but: "You should receive a reply from a representative, if appropriate, within one week." It's been a month and there's still no email response. So they're being dishonest here too. And they somehow manage to respond to public shaming on Trustpilot within a couple days.

Purchase Order 734211718 placed 2/24/2021 As of 3/27/2021 ShopBLT is claiming to have $2,260,721.20 worth of Gigabyte RADEON 6800 GAMING OC 16GB arriving by 06/17/2021, with a vast number of units arriving by April 13, 2021. They have now resorted to changing one ETA at a time, just to try to make things seem a little less suspicious. But the exact number on backorder was rolled over into the "Incoming" sum with a predictable change in earliest ETA. According to the website, "This is accurate real-time availability as of Saturday, March 27, 2021 9:23:15 PM Eastern Time." Same experience as all the other low ratings. Stacking pre-orders with no clear ability or intent to fill them. When this order is finally filled, I'll consider changing the rating. If it's not filled before I just give up on waiting or before the GPU price goes up AGAIN, forcing me to cancel, then it will remain the same. If you want to respond, respond by telling us what you are doing to advocate with the suppliers or stem the nonsense backordering that makes it impossible to tell if it's realistic to expect to be served before the cards are obsolete. UPDATE: As of 5/8/2021 my order ETA has been delayed twice more, with no clear sign that ShopBLT is filling ANY orders. Meanwhile, the delay has been accompanied by this note: "*Current pricing on this item is $1,058.64. Pricing on your order has not been updated yet, as pricing may further change when stock arrives." BASICALLY, THEY LEAVE STUFF IN THE FINE-PRINT INSTEAD OF UPDATING IT, to keep people on the hook and hope they continue believing they are getting their original price, as was originally written on the website. ' DO NOT TRUST THESE RUSTY SHOVEL DEALERS. You'll get more out of the goldrush mining with your hands.

I have to be another on of the negative reviewers. I placed my pre-order when 1500 of the 3000 pre-orders were already sold. As the first date arrived, I was given a new date and they jacked the price 70 bucks. I figured it was still a decent value so I let the order stand. Two more times the arrival date has come and gone while I patiently wait. Alas, finally another mail (the fourth) ,has my ship come in? Are my priceless GPUs in the mail? No such luck, ORDER CANCELED. The manufacturer has discontinued the line and they are no longer taking orders. Im not sure where that one came from. A multi-billion dollar company does not discontinue a line that is tooled and producing with millions of devices pre-sold. A quick call to the manufacturer to investigate this strange business practice revealed that I was the first to let them know about the discontinuation of the line. They have in fact dedicated more resources to increase production since returning from Chinese new year celebrations. Since the street value has almost doubled since my order being placed just cancel the pre-order and charge the full price, their deceit has just lost them a potentially large contract and loyal buyer. Every other retailer in the free world and maybe some in the not so free have their orders coming in, but not BLT, they are the one exception. I read in here how it no big deal, they never charged your card. But it does matter, I placed my trust in BLT and quit sourcing cards. I lost 3 months of searching and now I have to start all over again. I was in the process of putting a 20k order together and now I'm looking for a supplier again. Unless you are an adrenalin junkie or thrive on broken promises and disappointment, I'd avoid BLT. As directed in their response, I ordered a like item, it was back ordered, the arrival date has come and gone, and now I wait for the next delay. Meanwhile I have received 2 orders from different suppliers of the "discontinued " item made after my first order with BLT.

Placed a order back in December and patiently waited week after month and kept getting delays. It was just today when they canceled both of my orders. Such a waste of time. Prepare for this rude representative to act like Shop BLT is legit and state the “terms”. What a joke. You’ll thank me by saving you weeks or months of your time by not placing orders with this company. Only getting one star for not charging your credit until the order ships (which it never will).