Intelligent BlendsReviews of shopblends.com

I have been a loyal customer for 6 years buying 200 l up’s each time. Today I spoke with “Oscar” who told me that my favorite Kcup was finally in stock even though I told him it did not show on the website and that I wanted the advertised 17% discount shown . He said to go ahead and place an order and he would “note in my account “to give me the 17% credit back to my charge card. I placed the order for 2) 100 count cups and waited 2 hrs to see the discount applied. I then called Oscar again and he said “I have not talked to you and did not tell you anything about applying 17% !!!!! My friend even spoke up and said she heard him tell me that and confirmed his name was Oscar! He lied, denied, and was rude about the whole issue! I told him to cancel the order immediately for full refund . I then asked for the owner or manager’s name and he said “ I don’t know their name ! Would not transfer me! Terrible person - great coffee BUT he lost my business and my friend who heard the whole conversation!

I'd been drinking their French Vanilla pods for years without issue. Then, I bought a 100-count box of pods in anticipation, as my current box of 100 only had about 30 remaining. I don't drink but one cup a day, but I like to not run out. Problem is that this new 100-count box had two pods in a row (and 3 out of 5) which had a manufacturing defect and caused much coffee grounds to spill into the cup. My partner has had no problem with her Bubbie's Breakfast Blend pods whatsoever, so it is exclusively a French Vanilla problem, and there are very likely more pods with the same problem that I haven't found in the 100-ct. box yet. ShopBlends.com refuses to ship even a small replacement because "it's been more than 30 days since the order was placed." That is friggin' bananas. My partner's been ordering us their coffee for *years* now, and they won't ship a small order of pods (like just a dozen would be fine) to replace their defective ones, for long-time customers now, because I didn't drink enough coffee every day to be able to figure out the problem with the order within *30 days*?!? Bye Maud's...been nice knowing you. Also, your new pod design SUCKS...the Recycle-a-Cup pod cutter doesn't work on it...thanks for ignoring both of my emails asking for clarification about it.

Terrible company!!! Do not recommend. They DO NOT honor UNSUBSCRIBE either. You’ve been warned!

I have been ordering from Intelligent Blends for about a year now. I love the variety of coffees, and the pods are recyclable. The Kona is my go-to, and the Roasters Reserve is my splurge! Affordable, fast and free shipping, and good coffee!