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Shop2Ship (shop2ship.com) has 162 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Opeyemi R.
I contact your email no reply no respond!!! I paid for shipping fee On March 25 2021 and my package have not been ship till now.. this is my suite number 16583546. Pls and pls mail my package and send the tracking number!!!!
Response from Shop2ShipApr 16, 2021
Dear Sir, Your account has been reported for mail fraud and we have proceeded to cancel it and return the goods to the shippers. Kind regards, The Shop2Ship Team
Lee P.
prices are double your competition and more. let me know when you will be competitive again
Response from Shop2ShipApr 16, 2021
Dear Lee, Thanks for your review, we will match our competition prices if they are any better than ours, please send us an email at [email protected] with the price comparison and we will match it. Kind regards, The Shop2Ship Team
Tesna T.
All the clothes i buy from sss they very beautiful but the quality are very bad if u use jean it get broke in yr body so its waste of money if u can change the quality of the material than i will be happy
Response from Shop2ShipApr 16, 2021
Dear Tesna, We believe you might have mistaken is for another company since we are a parcel forwarding company and we do not sell clothes. Kind regards, The Shop2Ship Team
vathiwe V.
Placed an order and it expired but I was never refunded the money that I paid
Response from Shop2ShipApr 16, 2021
Dear Sir, We do not ship any fraud related items and we invest a precious amount of time in locating its rightful owners and send them back. Kind regards, The Shop2Ship Team
Ifeanyi N.
Bad experience all through. My goods wasn’t treated on time even after paying for express I wish I could just get a refund and I will never ever use this again
Response from Shop2ShipApr 16, 2021
Dear Sir, We do not ship any items for accounts with fraudulent activity. Kind regards, The Shop2Ship Team
Johan W.
My item was stolen from the pakage.
Ioannis T.
I rarerly write bad reviews...prefer not to write at all! Unfortunately,shop2ship deserves to have a bad review cause although they have received a package for me on December 2020 they have not shipped it yet.Worst thing is they have never replied to many emails that I have sent! I do not want to believe that someone stole the item! UPDATE:they offered a 50 USD credit for my next shipment.Fair enough!Their customer service was very quick on replying and solved the issue
Response from Shop2ShipMar 17, 2021
Dear Ioannis, Thank you for your review, we have reviewed your account and all parcels appear to be delivered to you, the last parcel was received on November 19th, could you please send us an email at [email protected] with the details of the parcels that you miss? We would love to help you find it. Kind regards, The Shop2Ship Team
Herminio P.
Since Jun 5, 2020 you don't send my package even after all paid! I wrote and chat on line but no answer. package 393482961460
Response from Shop2ShipMar 17, 2021
Dear Herminio, Thank you for your review, we have reviewed your account and we don't see any parcels ever received, could you please send us an email at [email protected] with the details of the parcels that you miss? We would love to help you find it. Kind regards, The Shop2Ship Team
