shop.icaregifts.comReviews of shop.icaregifts.com

If I could put 0 stars I would, I ordered my husband 2 packages , first of all only 1 arrived with many items missing as they claimed it was out of stock but they sure didn’t let me know that on my side they told him he would be getting a refund back into his commissary it has been 6 days and he hasn’t received anything looks like a scam to me, When I had called customer service to ask them when would my 2nd order arrive after waiting for 10 min on hold and finally get to ask my question the ghetto representive says “ idk he should get it I don’t want to say yes and he doesn’t receive it” and proceeds to say anything else you needed like what you didn’t even help me with the first question I asked you , then it says you could stay on the line to fill out a survey about the representative that answered but I couldn’t since she hung up on me. Horrible company from the workers to the way you guys run your business!

My order was never received I have emailed the company several times with no luck. I will be contacting the Attorney General Office to file a complaint. There is a SCAM website under ICARE GIFTING SERVICES and ICARE PACKAGES. your ask to send money by Venmo or money order please do not send. the real website only accepts credit cards. I was advised these are both a scam. The real website is under Amarak.

It’s frustrating when my loved one tells me that the food I order is served cold and when the incarcerated individuals complain the response they receive from the hired staff is “well why did you order it?” This is wrong and inhumane. If the shoe were on the other foot I’m sure this type of service wouldn’t be acceptable. We pay too much money for the food to be served cold by uncaring, heartless individuals.

My husband got released yesterday. His package was never delivered to him. They will not give me a refund. It was a 70$ package after taxes. This company is a scam. Stay away

I wish I had seen these reviews before I placed an order with them. We try to do something nice for our loved ones that are incarcerated their not all criminals. These people should be in jail for what they are doing to people. I will be reporting them to everyone I can think of. There should be a way to warn people about them. Anyone have any useful ideas

Wish I could write a negative star. I will be making a report with ftc.com and western union fraud department if I have to. Several months I made a purchase and 2 months later submitted money order. They kept informing me that I need to complete order payment to process inmate payment. Inmate never received notifications of any order delivery. Also when I go to the site, it only shows status waiting to be prepared but no delivery attempts. Text messages was ignored when I tried to confirm as well.

I paid.then got an email stating that payment was not made asking for a money order now. After the payment came out of my account already. Pure rip off!

There will not deliver and will not refund you. Do not waste your money , because your loved one will not get the item and he /she has waiting for. I care gift need to be changed so the inmates getting what was paid for , or shut it down if there just steal.