Shop HobbylobbyReviews of shop.hobbylobby.com

I love to shop Hobbylobby as I have a lot of project and also have flower shop myself. I may say I love to pick up things from this shop. I just scared to death to go near cashier who supposed to help customer check it out, but i am not sure in this shop. As I have experience with S-304 R4 T-8261 LAURA D, 2310 MATTHEWS TOWNSHIP PARKWAY, MATTHEWS, NC 28105, HOBBYLOBBY today, normally, they are NOT KIND, NOT ANSWERED QUESTION, NEVER SHOW SMILE, NEVER TRY TO FIND THINGS that I looking for( sometimes lying. last year one worker said they not have white sunflower I already know they do), but they are talking between employ all the time, and standing there all the time. Laura was simply command one word "zipcode?" so I answered. And then I helped packing my flowers. I asked if she already checked stuff on the desk because I was not sure. I asked, asked, asked and looked at her, she was some reason very mad and try not to see me or not answered. I was try to kindly as much as I can help her to pick up stuff but she never appreciative, it was almost who supposed to help whom? I feel like she was just mad because discriminations, nothing more! It just normally have this kind experience this store. I know there lots of workers need for maintain shop but please have little more qualifying and sensible workers. If you not gonna help customer why you are in the shop?!

I would give them no stars if I could. Shipped my package, didn’t tell me it was the slowest way possible. FedEx managed to get it from oklahoma to New England in 5 days, true. Arrived within 40 miles of me on Friday. Told it was out for delivery..lie. Told me it would delivery this weekend.. lie. Told today it had 3 more business days before it was considered late. Also told me to call shipper as they sent it snail mail. Disgusting service all way round !! Will never buy delivered goods from hobby lobby again. Expensive undelivered = annoyed, frustrated customer !

Never will I order from Hobby Lobby and have it shipped. From Fedex to USPS, I haven't received the package and it has been 7 business days. Why does Hobby Lobby charge a Shipping Surcharge? I order on line very often mostly Free Shipping with no Surcharge. Hobby Lobby charge a surcharge on Free Shipping!! I guess another way of making money. I will not buy again. Shipping and Time delivery is too much and takes tooo longgg.

In years past I visited Hobby Lobby at least twice a month and would usually end up buying quite a bit more than I meant to. Loved that store. This past year, however, I’ve been in there maybe a handful of times and have left twice with nothing. Their outrageous prices and quality have always been a sore point but with that lovely 40% off coupon and weekly “sales”I could get around that. Without that incentive and the increasing availability of so many things online it has made HL’s greediness more obvious and their store less attractive as a shopping option. Additionally, their ultra conservative stance and decision to no longer sell Halloween related items just further reveals their total ignorance and biases. Anyone with even a little common sense can research the history of the holiday to see that it’s based on many different cultural celebrations of harvest and honoring those who have passed. If they are worried about promoting holidays with pagan roots then they should discontinue Christmas and Easter decor as well. But no, that would cut into their profits too much, wouldn’t it? So, good bye Hobby Lobby! There are many options out there to get what we need that are higher quality, less expensive and not owned by those who are ignorantly self righteous.

Lawrenceville, GA, I bought a Christmas tree and the very next week it goes on sale for 50% off. They told me they will not refund the difference since it’s a seasonal product. Talked to Mike Van Dyke, Co-Manger in the store. All I can say is the guy was a complete ZERO with no business skills. Wow..I want ever be going back to purchase anything from a Hobby Lobby store in the future.

On 9-18-21 I made the worst mistake of the year!! I ordered 6 skeins of yarn from Hobby Lobby. I paid $7.95 shipping and $1.50 shipping surcharge. FedEx FINALLY picked up my package on the 9-23-21. On 9-24-21 & 9-25-21 the tracking said it would be delivered by end of business 9-25-21. At 7pm on 9-25-21 the status updated to delivery date unknown. I live just outside of Dayton Ohio. On 9-27-21 my package was in Florence KY. An hour South of my address. On 9-28-21 at 7am it traveled to Indianapolis In (2.5 hours West of my address). On 9-28-21 at noon my package is in Grove City, Oh. 1 hour Northeast of my address. I hate FedEx. And I will NEVER order from Hobby Lobby again. I had foot surgery and can't drive.

Firstly, Hobby Lobby is a thieving company with the worst customer service ever, and I deeply regret ever purchasing from this store. I placed an order for 20 items, and 10 items came damaged. 5 items were completely shattered. 4 items were missing cork tops. 1 item was chipped at the mouth. Hobby Lobby is refusing to refund the 5 shattered items because I don’t have a picture to prove the damage. When glass is broken, it is a natural extinct to immediately throw it in the trash can because it is a huge danger and liability. With 10 items damaged, Hobby Lobby should be doing everything in their power to ensure I receive a full refund. It is absolutely ridiculous to hold myself, the customer responsible for such a mistake. I will never, ever shop at Hobby Lobby again, but in the meantime I need a full refund for all 10 damaged items. I also want to complain about the lack of respect, competency, and decency from both your store and call center employees. Jessica, who works at the store call center is the rudest associate I have ever encountered. Additionally, every single employee refused to escalate the situation to a store or call center manager after many requests. I fully believe Hobby Lobby has stolen my money, and is doing everything in their power to ensure I don’t receive my refund based on their mistake. Please help, as I have emailed and talked to many (including the damage department) with no resolve.

BELOW THE LOWEST STAR. THIS PATHETIC POORLY RAN STORE IN LA HABRA CA NEEDS TO BE SERIOUSLY EVALUATED. THE EMPLOYEES AND MANAGER MADE A VERY BIG MISTAKE BY RACIALLY PROFILING ME BECAUSE I AM WHITE. LOOK NO ONE WOULD TREAT A BLACK CUSTOMER THE WAY I GOT TREATED FOR NO REASON. I AM GOING TO SUE THIS COMPANY IF THEY DONT CLEAN UP THERE ACT AND GET RIGHT