Shop HobbylobbyReviews of shop.hobbylobby.com

I have always bought the white chocolate bags for my Christmas candy making. For some reason, this past few weeks, I’ve bought several bags and it does not melt anymore. It gets hard and grainy. And when I use the microwave directions on the bag, it gets dark brown and develops water. I’ve bought from 2 different stores in the past 2 weeks and it has happened both times. I’ve wasted 6 bags. And some of the bags I bought at the store on HWY 6 N turned kinda yellow, they lost the white color. I still tried to use them but I still got grainy, hard batter with water. I’ve used 2 different double boilers. When I tried to return 2 bags, they didn’t want to take them back and I showed them what happened to some. My husband said that the candy may be old, it’s not fresh. They probably re-dated candy they had left from last year or before. It’s unusual for Candy from different stores to do the same thing. It’s putting a wrench in my candy gifting. Oh well, headed to Michael’s from now on. But just a warning about hobby lobby’s bagged candies, don’t try but 1 bag at a time or yiu will be disappointed. And they don’t like to take it back….hmmmm, wonder why???

Hobby Lobby is terrible. I have never had a good experience going there.

VERY DISAPPOINTING now when going into Hobby Lobby to shop. What once was known as a craft store is now just a retail store. My closest Hobby Lobby is down to 1 row of yarn, 1 row of sewing notions, a 1/3 of the fabric once provided and very minimal ribbons qnd other true "craft" products. No reason to shop here anymore

I ordered a Christmas train & immediately realized I shouldn’t have ordered it & told them to cancel order & I wanted a refund. They had already charged my card. Wrote several emails. No response. Never received product or refund.

Absolutely dreadful service. Left a shirt for framing on 16th October and explained we were returning back to the UK the following day. Gave them our sons phone number who lives local to the store, paid them and left with a promise that they would call him to arrange collection the following week. A month later no call, no explanation and a 'social media ' team who will not help. Never again!

Traveled 40 minutes to my closest store, Port St Lucie. Found a lovely mirror. Got to register, while it was being rung up I noticed the back was separated from mirror, screws missing. The head cashier told me to go back and get another. My transaction was wrong up using the damaged mirror. I came back with the only other mirror, it was also damaged. I was annoyed the sale was completed before I got the second mirror and I was the one who had to run back to get it not one floor person. I left the store with no mirror, just my charge receipt. A refund receipt which I will have to wait for refund. Correct way, void out original charge. You should not put damages merchandise on shelf. Train cashier. Not happy.

Today 5/16/2023 I went to Hobby Lobby (1351 W Imperial Highway La Habra 90631) since it was on the way while walking to nearest post office to mail some packages. I had my blue reusable shopping bag with me, and it had all my packages and outgoing mail in it. I decided to pop in real quick to look for items I didn’t find at the Costa Mesa gem faire I went to last week. I took some pictures and got some ideas, and I found these variously sized little glass bottles in a package for 8.99 on the jewelry aisle. I walked around with them because I wasn’t sure if I wanted to buy them or not. I only needed one, not several. I decided to leave them and put them back on another isle (which was my mistake, I should have put them back where I got them). I walked back up to the front of the store and when I got to the door, a woman about my same height (4’11) with dark brown/black hair, black pants, an either white or cream colored patterned shirt and wearing a gold name badge that said “RITA” with “assistant manager” under it) approached me from the side, got very close, and started to try to block my path. At first I was confused as to what was going on but she soon made her intentions clear. She asked me where the pack of bottles was! I was absolutely shocked. I told her I put them back, and she didn’t believe me! She then insisted that I go show her where I put them. I refused, because I now was absolutely aware of what was going on. I started feeling really upset and wanted to get out of the situation ASAP because I knew I did nothing wrong. I described to her in detail where they were, on top of one of the open shipment boxes just a few aisles over on the floor. By this point all the workers and customers in the front were watching and listening, and I was feeling really embarrassed. She said okay and didn’t even apologize, then she started to walk away. I turned away too, and then thought for 2 seconds to myself “what just happened to me right now wasn’t okay” and I turned around to her and said, “Excuse me.” She ignored me, so I said it again. I got her attention this time and I asked for her name and told her I was calling corporate regarding this because what she did wasn’t right. She told me to go ahead and she pulled her shirt pocket down, showing me her tag. I feel and absolutely believe that this happened to me due to racial/stereotypical profiling. I am short, had my hair messy, sweats on, and I have a lot of piercings and tattoos. This is not the first time I have been followed or watched closely at Hobby Lobby but it’s the first time something like this has ever happened to me in any retail store. It sucks too because they have some stuff I totally wanted.

This review is for the store, not the website. One star for having really nice products. However terrible employees! They are rude, and appear to hate their jobs because they act like its a chore to help you when you ask them for assistance or have a simple question. Especially horrible service from the cashier named Maria. That little girl had a really bad attitude. Awful, never again will go to this store!