CallawaygolfReviews of shop.callawaygolf.com

Experience started out poorly with a left hand instead of right hand set of irons delivered. But Sean from Callaway took care of me, upgraded my set and had them overnighted to me before my vacation. You know a good business when the make a mistake and I will be a loyal customer because of how they made it right!!

The company is always going to one of the best and most reliable companies in golf and you can never go wrong with Callaway driver but the price these days is ridiculous almost £600 for a new driver which next year they will say the technology is out of date and not so i'm having to prevent myself from purchasing new clubs from Callaway as I cannot justify spending that money on a club.

Worst experience ever. I had to canceled an order after being informed that the product would not be available in time. After to speaking to a representative to cancel the order I was told that a refund would be issued within 3 days. Instead of issuing a refund they charged me a second time. I immediately informed that I was charged twice for a canceled order. They apologized and assured me again that the refund for both would be processed. to date, more than 45 days later, I still have not received the refund. I have called, emailed and spoken to several representative who consistently state that we are working on it. Unbelievable that they can't process a refund that is their fault for charging me twice instead of canceling!

Traded in clubs 2 Dec 2022 and still haven’t received email that 1) callaway received the trade in, and 2) trade in values have not been credited to my credit card. This is not just obe trade but 5 trade ins. After contacting them they joe say trades will take 50-60 days. This is poor, no-customer service, and very inefficient. MikeD

Traded in and traded up for a new Rogue driver and 3 wood. Placed the order on December 9th, 2022. It is now January 14th and I am still waiting for my $1,000 trade-in credit to be applied to my credit card. It was supposed to take 10 days. When I called customer service, they said "we changed that recently to 50 days because we are backed up". I never would have made the trade if I knew I had to wait nearly 2 months for my credit. I held up my end of the bargain and Callaway is just keeping my money until they get caught up. When Callaway saw this coming why didn't they staff up or just issue the credits without having to inspect each club? This seems illegal to me. I did not agree to loan Callaway my money for 2 months.

I placed an order for a Rogue st ls driver and Apex 21 irons. $2800. Paid for expedited shipping. Everything was in stock and shipped. I was told to expect them today, as late as 9pm. I placed a call to Callaway when my tracking data didn't seem to know where my clubs were. I was told it would be looked in to and to expect a call. After 3 hours I called back to get an answering machine saying they will be closed until after the new year. They have my money and they don't seem too invested in me getting answers. I live alone and the idea of leaving easily removed valuables on my doorstep is not an option. Looks like I'm going to waste another day waiting. The driver i ordered is now cheaper then when I ordered it as well. With so many options for quality equipment available, its the treatment of customers that will keep their loyalty. Mine i being pushed to the limit

The best brand I recommend, very good customer service, thank you callaway for all your products! I am super satisfied! For sure is the best company to buy golf products

Purchased Callaway shoes from SportsDirect. After 18 months faults developed (out of warranty) so contacted Callaway who replaced the shoes with the latest version and sent 6 balls “for my trouble”. Top notch customer service, very pleased 😁.