Ed V.
Thank you for caring about your customers
My wife purchased a Callaway cargo bag for me as Christmas gift. She purchased it from Dicks sporting goods with an extented warranty (waste of money)I finally got to use it. I love the bag but encountered some issues. The first was it gets top heavy so it falls over. It is also to big for my low rider cart. The second was the condensation from the insulated pocket soaked through to my club handles. Went to Dicks and the 3rd party insurance company they use within minutes responded that they wouldn't help me. I called Callaway explained my issue. The agent that helped me was very professional. She gave me some options that would work out better for me and replaced the bag. Thank you Callaway for standing behind your product and always having excellent customer service.


