Melissa E.
I had a very frustrating experience…
I had a very frustrating experience with Shoes For Crews. I returned a pair of shoes following their instructions, but they are now claiming they never received the package and are refusing to issue my $175 refund. As a customer, this is extremely disappointing. When you follow the return process properly, you expect the company to stand behind it. Instead, I’m left out a significant amount of money with no resolution in sight. Customer service has been unhelpful and dismissive, offering no real support or accountability. I would strongly caution others before ordering from this company, especially if there’s any chance you may need to make a return. Very disappointing experience overall.

