ShoemallReviews of shoemall.com

I was super scared when I read all the bad reviews from Shoemall. But what I found is that they suck at returns. So I found a shoe that I couldn't find anywhere else and Shoemall had it!!!! I ordered it. Perfect condition and perfect size. I'm a happy customer. Just make sure you know your size and it looks like Shoemall will deliver and with a nice discount! #winning

Found booties for less than half of Nordstrom sale price. Nordstrom didn’t have my size so I googled them and came across ShoeMall.com. Exact booties! I was a bit hesitant after seeing some negative reviews. I couldn’t be happier! Ordered on a Saturday evening and had them by Wednesday. Came with a return label, that I will not be using. Nothing but a great experience and super cute booties!

Got exactly what was purchased, super fast shipping (2 days) very happy with this purchase!

Initially I was very upset with shoe mall. I have ordered with them many times before. I received this wrong information from not only one but two customer service indivigduals. When I asked to speak to a supervisor my problems were cleared up immediately! She was professional courteous and understood my problem. There are exceptions to every rule in life. Kudos to you Renee!

I was concerned because of the previous reviews but I’m happy with my purchase! I ordered a pair of boots at an amazing price and within the week, I received them. I am pleased with the company, the merchandise, and the fast, free shipping.

Great. Fast shipping. Satisfied with purchase.

I ordered a pair of crocs that I was unable to find on any other site one week ago. I got them today. Everything was satisfactory. I wi use shoemall again in the future.

I ordered a pair of Columbia snow boots from Amazon for $150. After recieving the boots I was looking online and found the same pair for sale on Shoemall.com for $100 I called and asked Amazon to price match but they refused. I was hesitant to purchase from Shoemall because of all of the negative reviews but for $50 savings I crossed my fingers. The boots arrived within a week and the Columbia box is in better shape (not that it matters) and the packaging in the box is nice (never repackaged (again not that it matters) but the boots from Amazon were obviously repackaged and the Columbia box looked like it was dropped off the truck, twice. I'm glad they offer free returns. I never have taken the time to leave a company a review even when I'm happy with my purchase but I am thouroughly satisfied with my interaction with this company. From this order I would definitely recommend them. I called to speak with customer service when I ordered from Shoemall and they were nice and helpful. I don't know what these people are talking about with these negative reviews.